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Summary Type of financial institution: Credit union Headquarters: North Vancouver, Canada Branches: 15 Assets: $2.06 billion Project scope: Domestic
System/vendor replaced: Visionwest (Datawest Solutions, now part of Open Solutions) System/vendor installed: Temenos' T24Model Bank for Canada Technology:Microsoft SQL Server 2005 Current functionality: Deposits, loans, general ledger and branch automation
Interfaces: Pivotal CRMfrom CDC Software; IBMFilenet P8 Platform; business intelligence systems; data warehouses; service organisations to Canadian credit unions providing electronic funds transfer switching, credit card processing, etc
Selection team: Credit union and consultant (HP Canada) Selection time: One year Installation team: Credit union, Temenos, HP Canada andMicrosoft Installation time: 30 months Level of satisfaction: Very high