Industry Training for Your Team
Companies that serve automotive recyclers sometimes provide training on their products and services too. As a service to our readers, Automotive Recyclingmagazine initiated a “Call for Train- ing Information,” and the following companies responded with de- scriptions of their training options. Each company submitted their information as you will read here.
Car-Part.com At Car-Part, we believe that training and supporting our cus-
tomers increases their understanding and proficiency of using our products and helps them become more successful. We offer sev- eral training options to suit our customers’ preference: • The Car-Part Industry Conference: Emphasis on hands-on
and personalized software training, business seminars and indus- try updates. Select materials made available online following the conference for customer’s review. • Products
Car-Part.com training: Written and video training
modules for
Car-Part.com products. Available to all
Car-Part.com customers. Updated regularly. • Boot Camps: Interactive online webinars (such as “Check-
mate Sales Pro Boot Camp”), includes live instructors, personal- ized coaching, and software simulations. • On-site Training:
Car-Part.com trainers travel to recyclers’ fa- cilities for one-on-one, in-person training with staff.
• Car-Part Executive Roundtables: Small groups of recyclers
meet several times a year with Car-Part facilitators to share ideas, analyze their businesses, and solve problems in a confidential en- vironment. • Live Service Support: Support “chat rooms” staffed daily via
Car-Part Messaging. Request and receive help on-the-spot from experienced support staff throughout the work day as needed. • Car-Part offers support and training to insurers and repairers
on Car-Part Pro and Car-Part EMS Pro. • Phone support staff whenever help is needed: 859-344-1925.
Hollander Hollander offers a variety of options for clients seeking training.
The first being regional Training Summits. Every quarter Hollander hosts one in a different part of the country. The one-day event, held on Saturday, covers key Hollander products that help recy- clers increase sales and improve operations in their businesses. Sessions cover everything from the basics of Powerlink for new users, to advanced topics on Powerlink reporting, and selling on eBay. The events also provide a forum for customers to get an- swers to their specific questions and interact one on one with Hol- lander product experts. The Hollander Innovation Summit will be held again in the
Summer of 2016 in Minneapolis. The Innovation Summit will offer sessions on new innovations as well as training on all Hollander solutions.
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November-December 2015 | Automotive Recycling 35
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