NAL eFFecTIVEnESS l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l STAFF DEVELOPMENT


• Promote a performance-driven culture and provide professional development opportunities for staff, increase morale, recruitment, retention, and productivity


• Align organizational structure with staff roles and training to support priorities


DATA-DRIVEN BUSINESS PROCESSES


• Leverage data as a strategic asset to increase efficiency, analytic capabilities, and informed decision-making


• Use existing data and identify data needed to better understand business performance


• Establish an annual sailing survey that will benchmark participation and identify trends


METRICS


• Donor base, endowment size • Staff and volunteer development, satisfaction • Data-driven business modeling • Launch a sustainability plan


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