search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
BUILDING THE PLANE WHILE TAKING OFF


“Te best laid plans...” a wise prognosticator once said, and then someone told her to alter course. Just as with any client we have, change can be both exciting and uncomfortable – especially if you need to keep the doors open and business as (un)usual as possible. Troughout our year of hammering, drilling, dust, lights out (and on… and out again), temperature swings, more dust, and furniture Tetris, we needed to keep more than 100 full time staff healthily functioning, and the quality of our work excellent.


WE BUILT THE PLANE ON TAKE-OFF, AND SAFELY LANDED ONE YEAR LATER.


After a survey of the floor above PGAV – which we would be significantly expanding into – a carefully orchestrated three-phase workplan, which overnight became two-phased, was crafted. Te intricate program choreographed a ballet of staff clusters from temporary to full time spaces, while incorporating the wiring, piping, A/V, and furniture that would come in and out to support these teams as they smoothly rotated about the two floors.


Te temporary working space required an extensive and carefully thought- out temporary infrastructure; and for efficient resource allocation, we sought supplies that we could continue to use through and beyond the renovation. Collaboration is an essential component of our DNA, and conference rooms became a rare and valuable commodity. Staff carefully coordinated the sharing of these spaces, while succeeding in maintaining absolute confidentiality of their projects. Visiting clients were graciously tolerant of our temporary systems, eager to see the results (and likely enjoying the schadenfreude of PGAV experiencing a taste of our own medicine).


Designing for designers can be an intimidating prospect, and our own renovation mirrored the anticipated challenges of similar work at any attraction: budget and schedule limitations, managing expectations, and transparent (but not overwhelming) communication. Clearly communicating plans institution-wide, but being prepared to smartly evolve those plans, is essential in keeping the plane in the air.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8