CONTENTS APRIL 2020


COVER STORY


22 | Don’t Panic Four Steps for Sales Team Survival


During This (or Any) Crisis BY MARK DONNOLO AND MICHELLE SEGER


SKILLS 6 | The Right Use of Energy for Professional


Growth BY ALFRED R. STIELAU-PALLAS


8 | How a Few More Sales Calls Can


Expand Your Base BY WILLIAM F. KENDY


TECHNOLOGY 16 | How Personality AI


Is Changing Sales BY GREG SKLOOT


SALES TECHNOLOGY 18 | N3 Gets Results from the Right


Sales Technologies BY HENRY CANADAY


RECOMMENDED BOOKS 20 | We Are All Sales, People


Five Steps to Fulfilling Relationships and Improved Communication at


Home, School, and Work BY BRETT KEIRSTEAD


MOTIVATION 10 | Create a Peak Performance


Climate for Sales BY LISA GSCHWANDTNER


COACHING


12 | All-Star Coaching BY CINDY SCHIRO AND VINCENT RACIOPPO


21 | Radical Value Elevate Your Company – and Career – By Unleashing the Power within Customer


Centricity BY MARK BOUNDY


CLOSING SKILLS 28 | How to Boost


Closing Rates BY HENRY CANADAY


SELLING POWER APRIL 2020 | 3 © 2020 SELLING POWER. CALL 1-800-752-7355 FOR REPRINT PERMISSION.


SALES OPERATIONS 30 | How to Improve Your Sales


Operation BY SELLING POWER EDITORS


DEPARTMENTS 5 | Selling Tips


15 | Blog Roundup 33 | Thoughts to Sell By


SELLING TIPS


5, 9, 11, 13, 17, 31 VIDEOS


5, 7, 9, 13


GUEST COLUMN 29 | Want to Sell More? Think like a


Squirrel. BY CHRIS BEALL


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