PROFESSIONALISM
As a mechanic/technician, your power is in your professionalism.
No one is happy. It’s not really your fault, but you’re right in the middle of it. What you do and say at that moment has long term implications. Don’t lie. Be honest, humble, accurate and don’t throw anyone under the bus. It’s not an easy thing to do. Think of how different it would be if you had talked to the chief inspector about it earlier. Remember, you make the crew chief, chief inspector and the DOM look bad when you don’t communicate. And, don’t forget, your annual review is coming up!
CONVERT TO We work in imperfect situations.
You can either see yourself as a frustrated and powerless grumbler or you can be assertive to cover yourself without harm to anyone else. However, whether its big money, a safety issue or a crisis, someone will eventually come to you with the question, “Why didn’t you follow the manual?”
As a mechanic/technician, your
power is in your professionalism. Was that in your personal vision that morning? Whether you had taken a
stand and not signed off that check without the required equipment, or you’re in the hot seat and in the spotlight after the fact, your managers will look at you (and everything else in that situation) and make a judgement. Is the position you are taking legitimate? Have you been communicating your concerns or is this an emotional bombshell? What are your abilities as a mechanic? Do you have integrity and humility? Are you respectful? how much experience do you have? Can they trust your work? Are you politically astute? How do you carry yourself? All this is the sum-total of your power in this moment (and every day). If you have been working on your vision for yourself this is where it will show. Your strength, or lack of it, will show itself in a crisis.
Then comes the meeting of the
minds, and a decision is made on how to proceed. The company culture and leadership will show itself for real. How will it come out?
Start saving by converting to Concorde’s Platinum Series® sealed lead acid batteries.
• Reduced cost of ownership • Reduced acquisition cost • Reduced maintenance requirements • Drop in replacements • Hazmat exempt • Backed by the industry’s best product and customer support
Peter Docken holds a Bachelors of Science degree in Art and Business Management and is an A&P with Inspection Authorization
RG-380E/44L
WWW.CONCORDEBATTERY.COM | 626.813.1234 | ISO 9001 + AS9100 Contact us to find the Concorde battery specific to your aircraft.
CONCORDE BATTERY CORPORATION 20
DOMmagazine.com | july 2020
and pilot. He is the president and COO of Monticello, MN-based Hart Aviation, a manufacturer of electrical test equipment for maintaining and troubleshooting business jets. Docken received his A&P in 1974 and his IA in 1994. He is a 2nd Lieutenant in the Civil Air Patrol and has 25 years’ experience working on business jets.
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