Global Travel Week ‘to support travel recovery’

Travel Weekly reporters

Travel Weekly’s parent company Jacobs Media Group has launched an annual international travel trade event to connect suppliers from a range of destinations with leading decision-makers. The first Global Travel Week

powered by Connections will take place at London’s Kia Oval from September 27-30 and will use the Connections format of developing business relationships through shared experiences. The event will also feature

one-to-one meetings and a range of experiences held in ‘destination zones’ in addition to content sessions led by other brands within the Jacobs Media Group portfolio including Travel Weekly, Aspire, Unity Through Tourism, the Global Travel & Tourism Resilience Council and the Association of Touring and Adventure Suppliers (Atas). Participating tourist boards

announced so far include the Italian National Tourist Board, Visit Portugal, Malta Tourism Authority, Slovenia Tourist Board, Tourism Council of Bhutan and Turks & Caicos Tourism Board. Global Travel Week has been

The event will be hosted at the Kia Oval, London

created to support the recovery and resurgence of the travel industry and will cover a range of travel segments including luxury, meetings & incentives, wellbeing, adventure, weddings and travel technology. In addition to the meetings

and content sessions, Connections Luxury will host a dedicated programme for its global luxury travel membership, while Jacobs Media Group’s travel technology brand Travolution will also host its one-day Travolution European Summit at the event. Duncan Horton, chief executive

of Jacobs Media Group, said: “As the global voice for the travel and hospitality industries and the

CAA extends issue date for RCNs

and expiry to September 2022 The CAA has confirmed refund credit notes (RCNs) for flight-inclusive packages can be issued beyond April 30. No new issuing deadline has been given but the expiry deadline of newly issued RCNs has been pushed back to September 30, 2022. Abta last week extended the deadline for issuing RCNs for non-flight packages until May 31 but retained the January 31, 2022, expiry date.

8 29 APRIL 2021

recipient of the Queen’s Award for Enterprise in International Trade, Jacobs Media Group offers an unrivalled multimedia portfolio which connects, informs and inspires these dynamic and evolving sectors. “We look forward to using the

market-leading power of our brands to bring the travel industry together and help drive the recovery process for travel buyers and suppliers alike.” Organisers said the event would

offer full flexibility for delegates who are unable to attend due to unforeseen circumstances. A separate virtual programme will also run on October 4-5 for those who cannot attend the in-person event.

DfT confirms guidelines for

restart of domestic cruising The Department for Transport has confirmed the capacity on board ex-UK cruises from May 17 to June 21 will be limited to 1,000 passengers or 50% capacity, whichever is fewer. Fresh guidance confirmed groups of more than six, or two households, will not be allowed to mix indoors on sailings.

BA head of sales pledges to build better trade ties

British Airways’ head of global sales has pledged to build better trade relations as part of the flag carrier’s recovery from the pandemic. Mark Muren, who joined in late

2019, outlined an ambition to have the best sales team in travel in a webinar this week, despite cuts of a third in staff numbers due to the pandemic. He said the carrier would

communicate in a more “humble” way with business and leisure partners as it rebuilds its network. Muren said indirect business

he is responsible for will continue to represent more than half of BA’s sales, with trade bookings the “strong majority” due to the nature of its global network. This will be supported by

increased contact centre investment, improved trade communications and more engagement with industry bodies, he said. Muren admitted that BA had

“under invested” in after-sales and service in recent years, but promised policies would become more “streamlined, intuitive and reflective of the time we are in right now”. An online ‘self-service’ booking

portal will be launching this year in what Muren described as a big step forward in automation. He said he wants to ensure distribution “works for everyone”, and promised more announcements.

Dnata boss John Bevan to move

to Dubai for global promotion Dnata Travel Group has promoted Europe boss John Bevan to divisional senior vice-president, looking after travel technology brands Bd4travel and EmQuest, ground agents Destination Asia and Arabian Adventures, wholesaler Yalago and dnata Travel. From June 1, Bevan will relocate to Dubai and report to executive vice-president Steve Allen.

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