NEWS SPECIAL REPORT 2024 TO LOOK FOR


VACANCIES IN THE TRAVEL AND HOSPITALITY SECTORS, VISIT: JOBS.TRAVEL WEEKLY.CO.UK


:KHUH WR ¿QG resources


a wealth of resources to help you as you prepare to enter the market and look to apply for a job. Here’s an overview of what’s out there.


I 48 INDUSTRY ASSOCIATIONS


Q Abta is the largest travel trade association and, as well as representing more than 4,600 travel members, has an extensive educational arm promoting career opportunities in the industry. It offers advice about apprenticeships and T Levels, and insights into travel trends and recruitment. Ther s also anAbta education


There’s also an Abta education


f you think you want to work in the travel industry, it might be hard to know where to start. But there’s


partner scheme, which brings universities, colleges and training companies closer to its industry members through career development and events. In addition, an Abta regional student representative programme arranges for students to be mentored by people in travel. › abta.com/industry-zone/ education-and-career- development


Q The Institute of Travel & Tourism has an education and training arm that boasts a portfolio of resources aimed at helping VWXGHQWV ¼QG ZRUN LQ WKH industry. Part of this is ITT Future You, an initiative connecting the education sector with the industry. This


THERE’S A WEALTH OF INFORMATION OUT THERE TO HELP YOU LEARN ABOUT THE INDUSTRY, FIND TRAINING COURSES AND APPLY FOR THAT FIRST JOB


is done through a variety of ways, including roadshows at education institutions across the country, Future You ambassadors and a conference, among other engagements. › itteducationand training.com


TRAINING AND


RESOURCES Q ITT Future You is also a partner of the Global Travel and Tourism Partnership, which offers a free ‘introduction to the industry’ course. Look out for a new course coming soon. › globaltraveleducation.org


connecting sector with the industry This


Q Those interested in entering the world of business WUDYHO FDQ ¼QG UHVRXUFHV DQG


entering the world of business


a handy brochure full of careers advice from the Business Travel Association. › thebta.org.uk/careers- resources


Q If you have your eye on joining the aviation industry, the Aviation Skills Recruitment Platform RIIHUV VRPH VSHFL¼F UHVRXUFHV › trs-system.co.uk/aviation


Q For more experience and job vacancies with airlines, check out Talentview Aviation. “Talentview Aviation is free to use and features hundreds of vacancies covering apprenticeships, work experience, T Levels, internships and graduate jobs, to mention just a few,” says


covering apprenti hi


Richard Smith, engagement director. “They are all in one place for students to view or apply, and fully supported by a network of aviation colleges, universities and schools.” › talentview.org/aviation


STAY UPDATED


If you’re looking for a job in the travel industry, it’s important to keep up to date with


ndreds of vacancies


industry news, external factors impacting travel, acquisitions within the industry and product updates to help expand your knowledge. The UK’s leading travel trade media company, eekly, publishes daily, publishes daily


Traveavell Weekly


news, destination features, analysis and much more – and it’s all free to access. › travelweekly.co.uk


´ takeoffintravel.co.uk takeoffintravel.co.uk 49


TWE_TAKEOFF24_048-049.indd All Pages TWE_TAKEOFF24_048-049.indd All Pages


14/11/2023 10:56


14/11/2023 10:56


Anniversary: Take Off in Travel celebrates its 10th issue this year


Diversity


Travel is all about meeting new people and learning about other countries, cultures and communities – so you might assume the industry behind it must also be one of the most diverse, with a workforce that is as varied as the experiences it offers around the world. Travel is still a work in


progress, with strides being made owardsmor equitab employment opportunitloyment po portun ties.i ies. re improving


made t emp


Companies aries a e improving recruitment strategies to make them more accessible and are incrincreas


Compan


ecruitment strategies to make them om re accessible easing supporting support


and are


already in the business. But the faces challenges


for talented employees already in the business. B


for talented employees industry stindustry stiillll faces challenges towards more equitable


to improve its racial diversity and ensure all employees see clear paths to senior roles, regardless of their abilities, gender or sexuality. While a few companies make their data available publicly – such as adventure operator Intrepid Travel, which employs more than 2,400 staff worldwide from 70 different nationalities – one of the challenges is a lack of data to measure progress. Thea Bardot, who spent six years working in luxuryi travel events, says: “The problems were so blind obvious. I knew there was an opportunity to provide representation and create


of data to measure progress. Thea Bardot, who spent six years wo kr ing n luxury travel eve tn s, says: “The problems were so blindinglyingly obvious. I knew there was an opportunity to provide epresentation and rc eate


real change, so I set up Lightning Travel Recruitment. My gender journey has been directly linked to the business, with me now being a proud trans non-binary award- winning business leader. “Companies need to


show that they take these things seriously, how they safeguard their diverse


policies. I can’t say it enough: representation matter ”s. But there are steps in


employees through support available, backed up by HR can


policies. s y


epresentation matters.” But there are steps in


he right direction, like the recent national advertising campaign by Virgin Atlantic celebrating individuality and tour company Contiki


the right direction, like the ecent national advertising campaign by Virgin Atlantic celebrating individuality, and tour com ap ny Contiki


being recognised for its DEI (diversity, equity and inclusion) efforts, which include launching Pride trips for LGBTQ+ travellers and conducting DEI training for all staff. “We’ve been hugely


24 24


Your A-Z guide toto travel travel jobs jobs


impressed by the work at the University of Northampton, YJKEJ JCU FGXGNQRGF VJG ƂTUV DEI module of its kind as RCTV QH KVU VTCXGN|CPF VQWTKUO degree,” adds Bardot. “Lightning is visiting the students to share our stories and give advice – we can’t wait to get stuck KP CPF KORNQTG|VJG KPFWUVT[ to engage with academia to nurture future talent.”


“Lightning is visiting the


students to share our stories and give advice – we can’t wait to get stuck KP CPF KORNQTG VJG KPFWUVT[ to engage with academia to nurture future talent.”


a fantast takeoffintravel.co.uk takeoffintravel.co.uk takeoffintravel.co.uk takeoffintravel.co.uk


Find your perfect role in travel – plus, we dispel some myths about what it’s like to work in the industry


A


Account managers Represent clients in the travel industry to increase awareness and sales


Advertising Creative and business-focused Àolià Ìo À>iÃi Ìhi «Àowli of a travel company through broadcast, print and digital campaigns


Airlines


Pilots and cabin crew staff the aircraft, supported by colleagues in customer service, sales, marketing, technology, engineering and manufacturing


8 takeoffintravel.co.uk takeoffintravel.co.uk Airports


Security guards, special assistance teams, baggage handlers and ground ÃÌ>vv kii« >iÀ«oÀÌà ÜoÀkin} ivwViinÌlÞ


$UWLÀFLDO LQWHOOLJHQFH Web developers, business analysts and database administrators are just a few of the roles that ÕÃi >ÀÌiwVi>l inÌilli}inVi Ìo hil« ensure travel companies remain ivwViinÌ >n` Vom«iÌiÌiÛi


Associations Membership organisations represent different sectors within the industry, offering training, support and guidance ´


9


and universities is a good place to look for talent. But it’s also important to showcase your company values and benefits and really tell the story of how exciting it is to work in the travel industry.” This year’s Take Off in Travel


also features handy careers advice to help equip readers with the skills they need to write their CV, prepare for a job interview and boost their profile online. Industry experts also bust some myths about some of the common misconceptions about the travel industry. And, for those looking for job opportunities straight away, 12 travel companies have created Showcase features to talk about their recruitment opportunities and company culture.


travelweekly.co.uk


SIMONA .+j68#0#+6ó is a male allyship network coordinator at Women KP|6TCXGN “I’m 24 and from


Lithuania, and travel is a real passion for me. I did a degree in international tourism and hospitality management at Bournemouth University, including exchange programmes at universities in Macao and Italy to learn the business side of tourism. I was in my wn>l Þi>À] ÜÀiÌin} mÞ `iÃÃiÀÌ>Ìion] and wanted to learn more about solo female travellers so I emailed Alessandra Alonso, the founder of


Women in Travel. She has been a real ally to me, so I came to work with her. Women in Travel is a social enterprise that focuses on the empowerment of women and of male allies to support women in the travel industry. We organise online and in-person events so my day-to-day job involves meeting new people, telling them about the programme, matching mentors and mentees and spreading the word online. There is positive change happening in the industry, but there are still challenges. If you are looking at how to enter the in`ÕÃÌÀÞ] ÀiyiVÌ on ÞoÕÀ inÌiÀiÃÌÃ >n` strengths. You don’t have to go down the conventional path of a graduate scheme. We’re active in our allyship and mentoring programme and we’re building a whole community.”


CAROL HAY is a lecturer in business and tourism management “I travelled to the Caribbean at £n q mÞ wÀÃÌ Ìimi leaving the UK – and enjoyed it so


much I decided I wanted to work in travel. I got a job at a short-haul tour operator, then moved to Jamaica and spent 20 years in the Caribbean, ÜhiÀi


Ü>Ã voÀÌÕn>Ìi Ìo wn` > minÌoÀ


in >m>iV>½Ã wÀÃÌ vim>li `iÀiVÌoÀ ov tourism, Carrole Guntley. For any young person wanting to enter the travel and tourism industry, particularly if they are from a diverse background, I would strongly advise them to get a mentor. It’s a great opportunity to discuss your ambitions and get help to go in the right direction. I returned to the UK to be director of marketing for Antigua & Barbuda Tourism and then for the Caribbean Tourism Organisation, working with more than 30 countries to learn about their culture and heritage so marketing campaigns recognised the individuality of each destination. Now I’m a lecturer and trainer with the United Nations World Tourism Organization. Travel is a fantastic industry, but there is a lack of racial diversity. The way forward is to stop talking and start working with colleges and universities to develop mentorships and apprenticeships.”


y


of racial diversity. The way forwa to stop talking and start working colleges and universities to dev mentorships and apprenticeship


25


FIND OUT WHAT’S INSIDE


O WHY WORK IN TRAVEL: With so many different available careers covering both traditional jobs and new roles readers may not have thought of, we take a look at why travel is such an appealing industry to work in, and the benefits of working in a fun and vibrant industry.


O A-Z GUIDE: From advertising and car hire to tour guides and web developers, we pull out some of the many jobs available.


O HOT TOPICS: People looking to make career choices often want to know


about big topics of discussion, so we take a look at the latest on sustainability, diversity, neurodiversity and artificial intelligence.


O SECTORS IN TRAVEL: We speak to those working in interesting jobs across different travel sectors, including aviation, tour operations and cruise.


O KICK-START YOUR CAREER: From CV writing to


interviews, we offer some top tips to help


candidates succeed in finding jobs. We also signpost where they can go to find more resources.


16 NOVEMBER 2023


21


PICTURE: Shutterstock/Yaroslav Astakhov


PICTURES: Shutterstock/GLiya, Jacob Lund


PICTURES: Shutterstock/Roman Samborskyi, BGStock72, Gumpanat


PICTURES: Shutterstock/designium, Vitalii Vodolazskyi, Saferizen


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