Is the government alert to our industry? A NOTE FROM THE EDITOR
“How is an entire sector supposed to survive and re-emerge from this crisis ready to provide services to customers when almost an entire year’s trading will be decimated?” Those were the words of legal expert Joanna Kolatsis this week, and
they perfectly encapsulated the concerns of the industry, despite some positive news for employers with the extension of the furlough scheme. Though not unexpected, the news that the UK would join other countries in introducing a quarantine period for international arrivals was yet another blow for an industry already reeling from the pandemic. If the entire summer season is indeed “cancelled”, as health secretary
Matt Hancock all but confirmed this week, then suppliers and agents will now be looking forward not to an imminent bounce-back but to more
cancellations and even greater pressure on their businesses. Travel and aviation aren’t the only industries facing massive challenges, and they are not alone in calling for special support. But few others face such a long period in lockdown or such a lengthy and uncertain road back to generating meaningful income and some form of normality. Last week, I wrote about the need to mitigate the impact of the pandemic on both lives and livelihoods, and it was interesting to see the government using the phrase ‘Saving Lives, Saving Livelihoods’ prominently in its communications this week. We can only hope it heeds its own updated advice and is alert to the very specific needs of our industry and the many thousands of people who rely on it.
in Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS
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Agents ‘delighted’ at furlough extension 4 Quarantine shatters hopes for recovery 4 BEIS confirms RCNs ‘are protected’
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Call for retail clarity; ‘trade needs loans’ 6 Tanzer on balance dates; week timeline 7
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New Atas chairman Brian Young sets out his vision for the association
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David Walker: A few creative gestures go a long way to securing customer loyalty 16
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Steve Dunne: Cruise will bounce back 14 The US
WHAT LUCY DID THIS WEEK
OHosted webcasts with Travel Counsellors’ Steve Byrne; Cosmos, Caribtours, Premier Holidays and USAirtours; lawyer Alan Bowen and comms guru Paul Charles.
OHung Union Jacks from the house and listened from afar to wartime songs being played on loud speakers by another house in the street to celebrate VE Day.
OCracked a tooth but couldn’t get any treatment. Ibuprofen is not easing the pain!
Get Social CAA ‘silent’, quarantine, client monies 19
DESTINATIONS all-inclusive holidays
Myth-busting: ‘Isn’t it all just buffets?’ How to answer your customers’ questions about food, actitivites and access to local culture 20
Gateway Cities: Your guide to eight of America’s most interesting entry points, including Portland, Austin, Nashville and San Jose 24
Yellowstone: When to go and what to see in the world’s first national park 28
15 BUSINESS NEWS
Airlines’ safety plans; Royal Caribbean 30 Transport Select Committee: Tanzer and Alderslade stress risks to sector to MPs 31 Branson offers $500m Virgin Galactic stake for sale to save Virgin Atlantic 32
travelweeklyuk @travelweeklyuk 14 MAY 2020 3
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