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Our industry must prove its inclusivity A NOTE FROM THE EDITOR


A semblance of normality is returning to the world as the lockdown eases and retail outlets prepare to reopen next week. Sadly, the sense of a return to a pre-Covid reality has been heightened by the worldwide protests at the shocking killing of George Floyd in Minneapolis. The outrage triggered has rightly drawn attention to a different kind of pandemic, of racism, that must be addressed. We report this week on agents who are urging travel and tourism to do


more to support and attract people from black, Asian and minority ethnic backgrounds (page 6). These calls should be embraced wholeheartedly by an industry that prides itself on its inclusivity, on welcoming people from diverse backgrounds, and connecting and uniting people.


Travel Weekly’s homepage has been dominated by protests of a different kind as


industry figures from frontline agents to chief executives united in dismay at the government’s implementation of quarantine restrictions on Monday (pages 4-5). The good news is that the government appears poised to open ‘travel corridors’ to destinations


around Europe from its first review of quarantine measures on June 29. However, at the time of writing, confirmation has been confined to “private assurances from senior government sources”. The industry needs and deserves more. The government should provide clarity on the process and timing of opening these corridors, and should do so without delay. Then the industry can start a return to something akin to normality and doing what it does best – looking after its customers.


Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS


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T ravel Weekly’s NEWS


Rocky Mountaineer riles trade on refunds 4 Travel corriders ‘set to be confirmed’ 4 Industry vows to keep up the pressure 5 Call for BAME leaders; Train 2 Travel 6 Westoe plans UK tours; insurance case 7


Shops prepare to reopen from Monday 8 Special reports Travel Weekly webcasts round-up


10


Business advice: reopening, furlough 12 Comment


Debbie Marshall: UK is ‘silver’ focus 14


NEWS YOU CAN USE Product Cycling for Softies, Prestige, Ibiza Rocks 15


FRONTLINE agent diary


Colin Burns: Preparing for ‘new normal’ 16 Your Stories


THE QUEEN’S AWARDS FOR ENTERPRISE:


INTERNATIONAL TRADE 2020


FOLLOW US: travelweekly.co.uk


Deana Harries on unplanned eight-week honeymoon 18


@travelweekly


WHAT LUCY DID THIS WEEK


OHosted a webcast with the Quash Quarantine co-ordinator plus supporting groups Advantage and the SPAA.


OWas joined by the owners of Triangle Travel, More Travel and The Travel Village to discuss their challenges and progress 12 weeks into lockdown.


OPlanted French beans, runner beans, tomatoes, courgettes and parsley in the garden with the kids. So green-fingered!


Get Social Quarantine, BA, FCO advice, Aito


DESTINATIONS millennial travel


caribbean


Trends: Will younger adults be the first sector to resume travelling once restrictions are lifted? We ask three experts


21


22


Weddings: Guru Travel owners Emily and Paul Salisbury are real wedding experts – they married in Turks & Caicos last year 24


Waterfalls: Take the plunge with our guide to five of the Caribbean’s best 28


BUSINESS NEWS


Lufthansa ‘burning cash’; Virgin in talks 30 Patel defends quarantine; co-ordination of EU borders reopening ‘not possible’ 31 Extensive survey suggests Brits’ eagerness to travel once restrictions are lifted


32 travelweeklyuk @travelweeklyuk 11 JUNE 2020 3


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