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FRONTLINE


TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle


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Administrative assistant Mikaella Gaitanou 4861 News Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble Phil Davies


Samantha Mayling


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Digital content manager David Golledge 4871 Travolution editor Lee Hayhurst Aspire editor Hollie-Rae Brader


Features and Supplements Features and supplements editor Katie McGonagle


Deputy features and supplements editor Laura French


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Special projects writer Natalie Marsh 4831 Production Art director Flora Ioannou Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Head of production Nick Cripps Sales


Head of sales Mary Rega


Senior account manager Lisa Gaskell On maternity leave Account managers Nick McGreevy David Ramsden


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Recruitment sales manager Tanya Read 4830 Events and Marketing Events director Linda Lucas


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Contact events@travelweekly.co.uk Finance Head of finance Richard Monckton Accounts payable Rosemarie McQueen 4847 Publishing Chief executive Duncan Horton 07803 975847 Managing director Stuart Parish


Executive assistant to chairman and CEO Jean Kilcullen


Travel Weekly Group chairman Clive Jacobs


Amanda Matthews @amandamatthews1 Designer Travel A busy day in travel. Feels like the light is getting brighter.


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Delivery and Subscriptions Magazine delivery and subscription enquiries should be directed to Intermedia. Web: go.travelweekly.co.uk/subscribe Email: travelweekly@subscriptionhelpline.co.uk Tel: 01293 312179


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Walstead Peterborough. Registered address: Travel Weekly Group, 52 Grosvenor Gardens, London SW1W 0AU © Travel Weekly Group Ltd 2020


BA: It’s all just a tactic


Story: BA owner weighs up legal challenge to quarantine Pablo Mcgill: He [Willie Walsh] is trying to sidetrack people from what he is doing to BA staff by making a headline for himself and his company. It’s a delaying tactic to make out he’s doing something to benefit the public by challenging the government about the quarantine decision. Yet he refuses to sit down with the unions and have meaningful


discussions about his employees’ futures. Q Travel Weekly welcomes a reply from BA


2020 GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 11 JUNE 2020 21


Travel Stop @travelstopuk Bridget Keevil Anyone notice the subtle change in the FCO wording against travel? Indefinitely has now changed to currently. And they have added that it is under constant review. Not long now...


@tuiuk After working in her local Tui store for an incredible 24 years, Leanne’s now clocked more than 600 hours volunteering as an NHS responder.


OTAs’ service: No excuse Story: G Adventures founder says pandemic has exposed OTAs’ service levels Chris Brown: Having founded Sunshine.co.uk as a pure OTA, [with] no sales staff, I can tell you that you choose the service level you want to offer. We prided ourselves on our high level of customer service and that was evident in our repeat business. I left the business a number of years ago. The current OTAs really do need to look at their models. It is possible to offer outstanding service while still maintaining decent margins, even at volume. Consumers will vote with their feet when this is all over.


GET Ê


The best of your letters, comments and social media this week Quarantine: Industry must keep pressure on ministers


Story: BA ‘boycotts’ quarantine talks as government row escalates Patrick Doyle: Well done to BA for making a stand. The government just brings out this quarantine law, without any discussion with the travel world, and then asks the great and good from the aviation and transport world for a chat. You could not make it up. The travel world has to keep banging on about this stupid idea and keep the pressure on the government. So if the government wants another chat, it must be about the ending of the quarantine, but by then thousands more jobs could have been lost unnecessarily.


Kelly Cookes @KCookes Advantage If air bridges are put in place and prices hiked on the back of it, the industry will suffer. I think pricing needs to be attractive to entice customers to travel.


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