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BA: It’s all just a tactic
Story: BA owner weighs up legal challenge to quarantine Pablo Mcgill: He [Willie Walsh] is trying to sidetrack people from what he is doing to BA staff by making a headline for himself and his company. It’s a delaying tactic to make out he’s doing something to benefit the public by challenging the government about the quarantine decision. Yet he refuses to sit down with the unions and have meaningful
discussions about his employees’ futures. Q Travel Weekly welcomes a reply from BA
2020 GET SOCIAL: Email letters to
editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All
correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from
travelweekly.co.uk and
facebook.com/travelweeklyuk
GET SOCIAL:
travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 11 JUNE 2020 21
Travel Stop @travelstopuk Bridget Keevil Anyone notice the subtle change in the FCO wording against travel? Indefinitely has now changed to currently. And they have added that it is under constant review. Not long now...
@tuiuk After working in her local Tui store for an incredible 24 years, Leanne’s now clocked more than 600 hours volunteering as an NHS responder.
OTAs’ service: No excuse Story: G Adventures founder says pandemic has exposed OTAs’ service levels Chris Brown: Having founded
Sunshine.co.uk as a pure OTA, [with] no sales staff, I can tell you that you choose the service level you want to offer. We prided ourselves on our high level of customer service and that was evident in our repeat business. I left the business a number of years ago. The current OTAs really do need to look at their models. It is possible to offer outstanding service while still maintaining decent margins, even at volume. Consumers will vote with their feet when this is all over.
GET Ê
The best of your letters, comments and social media this week Quarantine: Industry must keep pressure on ministers
Story: BA ‘boycotts’ quarantine talks as government row escalates Patrick Doyle: Well done to BA for making a stand. The government just brings out this quarantine law, without any discussion with the travel world, and then asks the great and good from the aviation and transport world for a chat. You could not make it up. The travel world has to keep banging on about this stupid idea and keep the pressure on the government. So if the government wants another chat, it must be about the ending of the quarantine, but by then thousands more jobs could have been lost unnecessarily.
Kelly Cookes @KCookes Advantage If air bridges are put in place and prices hiked on the back of it, the industry will suffer. I think pricing needs to be attractive to entice customers to travel.
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