NEWS 1
The CAA says it will be lenient in the short term with firms taking steps to comply with new Atol rules
YOU NEED TO KNOW
AT A GLANCE The key Atol changes
ATOL REGULATIONS l Broaden ‘package’ definition and abolish Flight-Plus category of travel package l Introduce Linked Travel Arrangements in the UK’s Package Travel Regulations l Switch to ‘country of origin’ from ‘place of sale’ principle, allowing cross-border sales in European Economic Area (EEA) l Atol extended to ‘agent for the consumer’
CAA ‘won’t enforce’ July 1 Atol compliance deadline
Lee Hayhurst
lee.hayhurst@travelweekly.co.uk
Travel firms will not face immediate enforcement action if they are not able to implement new Atol regulations by the July 1 deadline.
Last week, the CAA and Department for Transport (DfT) issued long-awaited consultations on Atol, giving the industry just a month to March 23 to respond. Andy Cohen, head of Atol at
regulator the CAA, conceded timescales to update the consumer protection scheme were “tight”. But he said the fundamentals of the change in law have been known since 2015 when the EU’s revised Package Travel Directive (PTD) was approved.
“What is a tight timescale is the mechanism to achieve the aims of the PTD,” he said. “Ideally we would have given the industry longer, but we are where we are. “With that in mind, we understand some firms may have difficulty fully implementing the regulations in that period. “But provided we see, in the
very short term, they are taking steps to implement those licence changes, we would not look to take enforcement action.” The proposed changes to Atol
include a broader definition of a package to cover what the UK has treated as Flight-Plus since the 2012 Atol reform. However, the government is
proposing to regulate Linked Travel Arrangements (LTAs), a new category introduced by the
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travelweekly.co.uk 1 March 2018
“We realise some firms may have difficulty fully implementing the regulations in time”
revised PTD, separately to Atol. In an earlier consultation, the
travel sector overwhelmingly supported LTAs being covered by Atol, and government said it would consider how best to achieve this. Describing LTAs as “the unloved child” of the new PTD, travel lawyer Rhys Griffiths, partner at Fieldfisher, said concerns about the impact on Atol prompted the change of heart. He said: “The government is concerned that including LTAs in Atol will pollute the Atol brand because there is a marked difference in the protection provided.”
ATOL STANDARD TERMS l Stricter requirements on Atol information disclosure to consumers at point of sale l Small Business Atol reporting to be quarterly not annually l Atol-holders required to advise CAA of any change it should ‘reasonably know’ that impacts their financial resources l New ‘flight-only ticket fully paid’ exemption from Atol l EEA-based firms required to have a physical presence in the UK to qualify for Atol
David Bourne, CAA head of Atol policy and governance, accepted LTAs are “quite confusing” and “complicated”. He said: “Whether they are in Atol or not is not the issue. The real issue is they are going to be confusing in themselves. My understanding is this was a consumer-focused decision.” Chris Photi, senior partner at
White Hart Associates, said LTAs will be “a mess” and “impossible to police”. And he described measures to tighten rules for small businesses as “a step towards making travel the most-regulated industry in the UK”. Bourne disagreed. He said:
“We have quite a few measures in place to ease the burden on small businesses. We keep the regulatory
system proportionate.” › Special Report, page 12
PICTURE: ISTOCK
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