INSIDE THIS
WEEK Contents
NEWS Hot Stories
CAA to be lenient over Atol compliance; Abta launches training on FCO advice; US company applies for Abta licence; Cook seeks new MD after Flintham U-turn; Cook unveils zero deposit holidays
WIN!
Round-up Dawson & Sanderson; Universal; P&O Travelopia; Jet2holidays; Shane Riley
Enter a draw to win a place on a fam to Malaysia by booking Malaysia Airlines page 42
Special Reports Get your voice heard on Atol changes Face to Face: Peter Shanks, Silversea
Talk Back P&O; Kuoni; gender pay gap; Atol
NEWS YOU CAN USE Product Prestige, Titan Travel, Disney
Operator Citalia, ITC, Tipto, Shearings
08 10
12 14
19 04 21 22
Cruise Riviera, P&O, Princess, CMV, Saga 25 Hotel Thomas Cook, Banyan, Sensatori
31
FRONTLINE Comment Giles Hawke: ‘Ignore their ages’ 32
Readers’ Lives Jack Hughes, Thomas Cook 36 Mystery Shopper Basingstoke, Hampshire 44
DESTINATIONS
Escorted Tours Bucket List Alternatives: 8 of the Best 46 Battlefields: Tours for anniversary year 53 Millennials: Selling to younger travellers 59
COVER STAR Thomas Cook agent Jack Hughes goes ‘very LA’ in California PHOTO: STEVE HOCKSTEIN
Indian Ocean Mauritius: Cuisine, beaches, markets Sri Lanka: Save, spend and splurge
BUSINESS
Travel Technology Europe 2018 ‘Invest in tech’; GDPR; ‘Trust machines’ 80
64 69
WHAT
LUCY DID THISWEEK
Mar 1 1
2 3
Lucy Huxley Editor-in-chief @Lucy_Huxley
Got the 5.20am train for a day out in Preston, visiting the new team at Gold Medal/Travel 2 and hearing all about their plans.
Attended the launch of Fred Olsen Cruise Lines’ new 2019-20 programme, hosted by Fred Olsen Jnr himself.
Battled against train disruption and school closures as the ‘Beast from the East’ gripped Kent this week!
1 March 2018
travelweekly.co.uk 3
A NOTE FROM THE EDITOR Regulation means stability L
ike London buses, you wait ages for one Atol consultation to come along and then two arrive at once! I very much doubt any of you have been on tenterhooks
waiting impatiently for the latest round of regulatory reform in the industry. But the starting gun was finally fired last Friday by the CAA and Department for Transport on a somewhat curtailed process in which the sector has just one month to submit its views (page 4). Thankfully, the CAA has indicated it will give some leeway
to firms, many already struggling to prepare for new GDPR data rules, who aren’t ready by the July 1 deadline. In truth, many of the proposed changes to Atol and the
laws that underpin it have been well-documented and shouldn’t have come as much of a surprise. But the devil, as always, is in the detail, and that is why
lawyers and accountants will be poring over the documents released last week to assess the impact on travel firms. Instinctively, businesses don’t like government regulations.
But once the pain of compliance is forgotten, their role in setting industry standards can be positive. The sector has consistently demanded laws that reward
compliance but don’t stifle entrepreneurialism; that are easy and inexpensive to comply with; and that are good for the consumer. For that reason it’s to be hoped the confusion and divided opinion about the revamped regulations is limited to the new Linked Travel Arrangements (page 12). Inevitably, clarity on some issues will be needed, which is why the industry must seize this opportunity to have its views taken into account.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88
