In partnership with


SHORTLISTED FOR BEST EMPLOYER CATEY


RED CARNATION In a nutshell A collection of 17 four/five-star boutique luxury hotels Locations South Africa, the US and Europe Employees 667 in London Average staff turnover 30% for 2017 Annual sales turnover £8.7m in 2016


This family-run company proves time and again that it values its staff – underlined by the fact it holds an Investors in People gold standard award. It’s no surprise, then, that a recent initiative has set out to improve the general health and wellbeing of staff – a win- win situation that has already reduced overall sickness and absence rates by 16%. To achieve that, the company took a reading of the physical, mental and social wellbeing of its staff across everything from food and benefits to training. The result is a wellbeing programme, supported by a website to ensure staff know what is available to them. This, for instance, flags up the employee assistance helpline and volunteer days (staff get paid to help a charity of their choice for two days a year). As well as the fall in overall sickness, there have been no recorded absences for work-related stress in the past year and vol- unteer days increased by 50% to 346 in 2017. Not surprisingly, nearly every Red Car- nation staff member who responded to the Purple Cubed survey would recommend it as a good place to work, with 94% highlighting the access to personal development. The comments back this up. “In 35 years (and the last 18 with Red Carnation Hotels) this is the best company I have worked for by far,” says one employee.


Another member of staff adds: “I have developed from shift leader to operations manager. The support, coaching and men- toring I receive is phenomenal.”


www.thecaterer.com 27 April 2018 | The Caterer | 39


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