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In partnership with


The results are in for The Caterer’s 30 Best Places to Work in Hospitality 2018, celebrating employers who put people at the core of the business and in the


process deliver an enviable product. All that is left now is to decide which of the top six will win the Best Employer Catey on 3 July. Round-up by Rosalind Mullen


HAPPINESS 37%


of hospitality staff are happy all the time at work


6% (2017: 43%)


The top six categories in this year’s Best Places to Work in Hospitality survey remain the same as in 2017 and reflect the importance of culture


6


Communication (6)


52%


wouldn’t recommend their company as a best place to work


6% (2017: 46%) 1


Team respect (1)


44%


of employees feel their employer treats them well all the time


5% (2017: 49%) 56% of people are proud to work at their business all the time, but 2% never are


2017 rankings in brackets


2 5


Paid on time (5)


Positive working environment (4)


4 Best Places performance measurement


Employee engagement expert Purple Cubed partnered with The Caterer on the Best Places to Work in Hospitality Awards. Combining its expertise in


people strategy with creative bespoke solutions (including the multi-award-winning Talent Toolbox software), Purple Cubed enjoys an excellent track record of helping to create best places to work.


www.thecaterer.com The Best Places to Work in


Hospitality are identified via a survey, which asks employees first what really matters to them


at work, and then allows them to score their employer against those criteria. Not only do the businesses that enter receive key reporting, which enables business improvements, the very best employers across the hospitality sector can be ranked. Established in 2001, Purple


Cubed takes a proven, pragmatic, business-savvy approach to the “people stuff”. Working with


stand-out employers such as Valor Hospitality Europe, Lexington Catering, YO! Sushi and Firmdale, it helps organisations gain bottom- line benefits through becoming great places to work while improving performance, employee engagement and profitability.


To find out more, visit www.purplecubed.com or email hello@purplecubed.com


27 April 2018 | The Caterer | 33


BEST PLACE TO WORK?


WHAT MAKES A


Work-life balance (3)


O 3


Working as a team to produce results (2)


ver the years talent has been one of the biggest challenges faced by hospitality operators. If there isn’t a recession, or a world crisis, there is controversy over skills training, or more recently uncertainty over Brexit. The reason may change, but the recruit- ment and retention problem never goes away. Unless, that is, you are a switched-on employer. Successful hospitality businesses are one step ahead because, large or small, independent or international, they are constantly improving their staff welfare. To provide the best experience and create a profit- able business, they know they need motivated staff. And to stop rivals from poaching trained- up employees, they need to make sure their staff are engaged, well-rewarded and happy. A succession of surveys have revealed that engaged employees perform better than dis- engaged workers and are far less likely to quit. Every year, people retention specialist Pur- ple Cubed and The Caterer conduct a search to find the 30 Best Places to Work in Hospitality. These companies have been recommended by the majority of their staff who took an anony- mous survey and rated the performance of their employer in categories such as the team having respect for each other, respect for work-life balance shown by the company, and managers’ communication with employees. The top 30 companies all understand how to treat their staff to get the best out of them. They recognise the needs and ambitions of the individual and exceed the minimum require- ments by introducing initiatives ranging from team-building socials and flexible working to tangible rewards. Most importantly, employ- ees are given tools to progress their career. The top six shortlisted employers are vying for a Catey award. While most featured companies have a range of staff welfare policies in place, we also asked them to share a brief glimpse of their most recent or effective initiatives that might inspire others.


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