32 Industry Viewfinder
“For a ‘standard’ (20th century) three bedroom house with cavity walls, what do you believe would be the estimated cost for a whole-house low energy retrofi t?”
“What is the average bills saving you are anticipating for tenants?”
well as developing those of external contractors, although an important segment (35%) were doing no skills training at all. Most respondents we asked said that ventilation design & install was the key skill set they are developing, but skills in monitoring & evaluation and moisture diagnosis were also seen as priorities for training. Lower down the list were resident liaison, performance modelling, and building physics, and the new role of Retrofi t Coordinator under PAS2035. Although resident liaison was not seen as an acute priority skill to develop,
a strong number of respondents (29%) said that they were doing this, but higher (by one percentage point) was ‘whole-house systems design’ which integrates M&E and fabric, showing the importance given to holistic design skills. Skills around IAQ and moisture were marginally less represented in training currently, and again Retrofi t Coordinator was last in line, as an emerging skill to train.
CONCLUSION Overall, the research highlights both progress and ongoing challenges in delivering large-scale housing retrofi t programmes. Key barriers include funding limitations, skills shortages, supply chain capacity and tenant engagement. Addressing these issues will require stronger collaboration across the housing sector, government and construction industry, alongside increased investment in workforce training and resident support. T e potential rewards for carbon savings and more importantly, resident resilience against fuel poverty, are huge, but the commitment to investment needs to be constant, and potentially means sacrifi ces in other areas.
T ank you to our sponsors for their support of this white paper research report: Eurocell, MIRA Showers, Recoup Group and Gemini Data Loggers
Housing Management & Maintenance Spring 2026
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