Learning Resources Ltd. Trade Terms 2019
UK & IRELAND TERMS OF SALE • Trade prices are shown in our 2019 pricelist.
• Carriage is paid on orders of net £250 or over. Orders under £250 will incur a minimum £15 carriage and handling charge.
• For credit account customers, orders will be ready to ship within 7 working days from receipt of order. Where payment is required on proforma, orders will be ready to ship within 7 working days of receipt of cleared funds.
• Although we make every effort to maintain stock of all items in our warehouse, shortages may occasionally occur. If an item is out of stock, it will automatically be placed on back order, we will provide you with our best expected available dates, unless you have instructed us to cancel the backorders.
• Please note the maximum pallet height is 1.7m and maximum carton weight is 25kg.
• We cannot be held responsible for the service provided by our carrier which may be affected by unforeseen circumstances.
• For credit account customers, payment terms are 30 days from date of invoice.
• Accounts must be current before subsequent shipments can be made. Overdue accounts are subject to a 1.5% per month finance charge.
• For orders from the Channel Islands and the Isle of Man, please see our Export Terms below. • UK Retail Trade Terms are available on request.
EXPORT TERMS OF SALE • Trade prices are shown in our 2019 pricelist. • Our net minimum order value is £350. • Container pricing or special price quotations are available upon request.
• Prices are EX-Works Southampton (UK). For credit account customers, orders will be ready to ship within 5 to 7 working days from confirmation of shipping method. Where payment is required on proforma, orders will be ready to ship within 5 to 7 working days of receipt of cleared funds.
• We will notify you when your order is ready for collection. Please note orders must be collected within 10 working days of notification. Failing this will result in storage fees of £25 per pallet per week. Uncollected orders after 28 days of notification will be cancelled and products returned to inventory. A restocking fee may apply.
• Learning Resources can arrange the shipment on your behalf. Please note all shipping charges are billed separately and require immediate payment.
• We make every effort to maintain our stock levels. However, in the event of an item being out of stock, we will send you our best estimated date of availability and automatically include the item to ship with your next order. Should you require the items sooner we can then arrange to ship the back order at your expense.
• If backorders are not required to ship automatically they should be cancelled.
• We cannot be held responsible for the service provided by your and/or our carrier which may be affected by unforeseen circumstances.
• Euro Pallets: Learning Resources reserves the right to pass on an additional charge of £5.00 per pallet to customers requiring their orders packed on Euro Pallets.
• Please note the maximum pallet height is 1.7m and maximum carton weight is 25kg • For credit account customers, payment terms are 45 days from date of invoice.
• Invoices can only be paid in the stated currency into the corresponding bank account. Please note you will find the relevant bank details on your invoice.
• Any errors of payment resulting in loss due to currency differences will not be borne by Learning Resources.
• Accounts must be current before subsequent shipments will be made. Overdue accounts are subject to a 1.5% per month finance charge.
• These terms apply to orders from the UK to Europe, the Middle East, Africa and India.
• For sales to other parts of the world please contact Learning Resources Inc, 380 North Fairway Drive, Vernon Hills, Illinois 60061, USA. Tel: +1 847 573 8400, Fax: +1 847 573 8425
PAYMENTS
• New accounts run on a pro forma basis. To set up an account, a completed credit account application form must be submitted. Please contact your Sales Manager for a credit account application form.
• All credit accounts are subject to credit approval.
PRICES AND TERMS • Prices are exclusive of VAT.
• Although it is Learning Resources’ intention to maintain prices for a full calendar year, we cannot guarantee that prices or terms will not change over this time period. Learning Resources reserve the
right, in their sole discretion and upon 60 days’ prior notice, to increase prices upon the occurrence of unforeseen external events that, in our good faith determination, necessitate such increases. Such external events may include, without limitation, large increases in the prices of raw materials, energy, transportation, labour and other manufacturing costs.
• Prices are effective from 1st January 2019. Learning Resources Ltd reserves the right to accept or reject any order based on our terms and conditions, which supersede any terms and conditions stated on your purchase order.
• Samples are available at a special price. Please contact your Sales Manager for details.
RETENTION OF TITLE The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, not withstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received cleared funds in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of goods there under has not been paid.
Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the seller and the buyer under which goods are delivered.
SERVICE AND RETURNS
• Shortage and/or damaged merchandise must be reported to Learning Resources’ Customer Service department within 15 days of receipt of shipment. Claims for damages must be supported by photographic evidence.
• In the event of a shortage, we will send the item or credit your account with prior approval from a Customer Service representative.
• For damages that are the result of product defects, we will arrange collection of the item(s) and issue a credit or send a replacement.
• For goods showing visible damage on the shipping carton, instruct the carrier to record damages on the freight bill before accepting delivery. Goods damaged in transit must be reported to the carrier immediately. Save all original shipping cartons, packing material and damaged items until they have been inspected or your claim has been settled. Goods must be signed for as damaged.
• All returns must be accompanied by a packing slip and marked with an authorisation number available from your Customer Service representative. There will be no cash refund for returned items.
• All items will be inspected upon return and must be in saleable condition to be eligible for credit. • Returns apply only to items listed in our current catalogues. • There will be a 20% restocking fee on all returns unless they are the result of errors made by
Learning Resources Ltd, 51A Bergen Way, King’s Lynn, Norfolk, PE30 2JG, UK Tel: +44 (0) 1553 762276 Fax: +44 (0) 1553 769943 Email:
sales@learning-resources.co.uk www.LearningResources.co.uk
While we make every effort to ensure the accuracy of all information we reserve the right to make corrections if an error does occur.
Copyright © 2019 Learning Resources, Inc. All rights reserved. No trademark or any other part of this work may be reproduced in any form or mechanical means, including information storage and retrieval systems, without permission in writing.
2019 Full Line Trade Catalogue | Trade Terms
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