MY 2 CENTS
my potentially poor decision-making and action as an organizational leader.
The ability to utilize our relationship as educators provided a path for this pilot to bring the most important aspect of this situation to the forefront, and provided common ground for us both to reflect upon. His lack of total flight experience didn’t influence his decision to engage me or not. It was his belief that our safety culture was strong, and that enabled him to engage his leadership – me in this instance – to find common ground to lead me down the correct path.
This is exactly how a strong safety culture should work!
Leaders will make mistakes no matter how strong or exact the safety processes. Momentary stress may cause action or inaction that reflects an incorrect message to those influenced in the process. Although it is essential that we in leadership believe and reflect the behaviors that always support a safe operating
environment, mistakes do happen. Providing an environment where
all vertical-lift industry staff members feel supported to speak up when a situation isn’t right is a core component of a safety culture.
Knowing how to engage a situation through finding experience-based common ground often proves a valued asset in the relationship development/ engagement process. When no common ground is apparent, look to safety as the guiding principle.
Safety is our common ground!
Randy Rowles has been an FAA pilot examiner for 20 years for all helicopter certificates and ratings. He holds an FAA Gold Seal Flight Instructor Certificate, NAFI Master Flight Instructor designation, and was the 2013 recipient of the HAI Flight Instructor of the Year Award. Rowles is currently the owner of the Helicopter Institute. He can be reached at randyrowlesdpe@
gmail.com
rotorpro.com
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