WHAT DO I DO NOW?


Here are several items that you and your organization can pursue to improve your culture and decision-making effectiveness [adopted from R. Sumwalt, 2012]:


• Get commitment from top-level management. • Create personal accountability. • Empower personnel.


• Identify problems and resolve them. • Raise risk awareness in your work plan. • Promote open reporting.


• Create a culture of continuous learning. • Use proper metrics. • Create a just culture.


• Encourage a questioning attitude.


When implementing these ideas, keep in mind that safety culture is not something an organization either has or doesn’t. The safety culture pathway is a journey, not a destination, and it is “a product of continual striving” [James Reason, 2000].


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May/June 2016


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