Staff recruitment


that businesses stay one step ahead and do the same. As part of this, it is integral that businesses have a culture of strong communication and collaborative commitment to recruitment and retention. Business leaders need to be invested, both in the short and long term, to offering careers where their employees can develop and enhance their current set of skills while also having flexibility and knowledge their employers are prioritising wellbeing. The Audley culture is all about being


Being a part of an organisation that


constantly evolves is such an opportunity. It means that when new villages open, there is a whole new realm of possibilities for job roles within the business.


Prioritising workplace wellbeing Wellbeing in the workplace has never been more important. We want all our employees to feel like they can be supported, and listened to, no matter what stage of their career they are at. We have many frontline workers amongst our workforce and day-to-day they have to deal with more than many face, so it is essential they have the support and care available to them when it is required. We have in place a range of mental


health benefits, which are there for the team as and when needed. These include an employee assistance programme providing psychological and emotional support and advice, online life coaching with Woebot, an online library of support resources with mProve yourself and trained mental health first aiders who are on site to support those who need it. Understanding how your team works,


and wants to work going forward, is also central to wellbeing. Flexibility is at the core of this. There has been discussion of


a false sense of flexibility: are employers just paying lip service to the notion, and not actually making it easy for employees to work flexibly? We need to see real change and this starts with companies giving a renewed focus on workplace wellbeing and flexibility remaining strong. It is important that organisations


support the mental health and wellbeing of employees, and part of this is about encouraging them to take greater ownership of working patterns. Employers need to engage with their staff to determine how best to support them in their personal and professional lives. At Audley, we are committed to


focusing on the future, and consistently engaging with our team members to find how they do, and do not, want to work going forward, and what they want to see from our culture and policies. Our regular listening groups and subject workshops give everyone a chance to vocalise how they are feeling and suggest changes.


Conclusion There is no doubt that the pandemic has forced us to learn to balance and adapt to the new way of life we now lead. This is true in both our working and personal life. As individuals adapt, it is also essential


Covid-19 put the sector under the microscope, and it taught us some important lessons about the need to support care workers and the vital work that they do


October 2021 • www.thecarehomeenvironment.com Lisa Rickman-Orpen


Lisa Rickman-Orpen is group human resources (HR) director at Audley Group. Lisa joined Audley in 2017 having pursued a 25-year career as an HR professional across multiple industries, including eight years in the care sector. As group HR director, with responsibility for Audley’s human resource strategy, Lisa leads resourcing, engagement, reward, learning and development and HR technology.


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proud to care, so we are committed to doing exactly the same with our employees. This ranges from mental health support to developing careers and expanding our employees’ portfolio of skills. Through our Audley Academy, we are able to give staff the opportunity to progress within their own company and taken on new opportunities as they move through the business. Our commitment is to being open,


sharing, collaborative and supportive, and to provide opportunities for all to learn, engage and if necessary, access the support they need. Providing the space, privacy and flexibility to work out what is right for each person is key to ensuring an honest and authentic culture.


TCHE


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