Connectivity Residents also benefit greatly from a
robust Wi-Fi setup. Stronger and more stable connections allow them to stay in touch with family and friends, enjoy online entertainment, and use digital devices that enhance comfort and engagement, all of which contribute to improved well-being and overall satisfaction. From an operational standpoint, a
modernised network ensures critical systems such as telecare, alarms, and nurse call services remain fully functional after the
digital switchover, helping homes maintain compliance and reduce safety risks. Finally, by investing now, care providers can future- proof their business. Scalable infrastructure supports the continued growth of digital care services, remote health monitoring, data access, and more flexible working practices, ensuring the organisation remains resilient and ready for future technological developments. By following a structured upgrade roadmap, care homes can safeguard
Checklist for care home Wi-Fi readiness
n Conduct a wireless site survey and document coverage map.
n Confirm uptime and backup internet links (4G/5G, secondary broadband).
n Ensure broadband connection meets current and future device/data requirements.
n If required, deploy multiple strategically placed access points or a mesh system.
n Separate network traffic (residents, staff, connected devices: IoT/telecare).
n Inventory legacy analogue-dependent devices and plan migration to IP/VoIP digital phones.
n Segment Iot/telecare on VLANs and ensure strong security protocols.
n Implement monitoring tools for Wi-Fi performance, device usage, latency.
n Train staff & residents on new systems, guest Wi-Fi access and network etiquette.
n Review contract with connectivity provider annually, build scalability.
Calla Marenghi
Working for Orbital Net as their Marketing Campaign manager, Calla contributes educational content to the care sector, supporting providers in understanding the implications of the digital switchover and the steps needed to prepare their organisations.
operations, enhance resident and staff experience, and position themselves for the next era of digital delivery. With the right partner, connectivity strategy and plan, your care home can be confident, connected and compliant in a digital-first world.n
May 2026
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