Digital technology
The lightweight, waterproof pager can activate Staff Attack and Assistance alarm calls with an accurate location that is immediately sent to other care staff. Calls from existing nurse call systems
and/or Bluebell fixed call points can also be integrated to ensure staff receive all critical messages and alarms straight to their Bluebell pagers. It provides ripcord alarms, red button, ‘person-down’ alarms and assistance alarms for differing situations. In addition, the pager will ‘follow me’
when the attack event moves location by sending further warnings with the updated location. The alarm calls can also be escalated if a response appears to be delayed. An assistance alarm is provided for less critical situations or to summon help to avoid escalation of a situation. The most secure and accurate location
is provided by dual technology location beacons. They use both wireless and infra-red signals to provide a specific location, even when the infrared line of sight is interrupted. However, wireless- only beacons and NFC (near-field communication) tags can also be used to provide lower cost solutions. The BlueBell
system allows rapid communication of emergencies without intrusion.
Limitations of technology No technology can do everything and it relies upon human skills to work correctly. As with all technology, not all risks can be eliminated. For example, staff alarms will only reflect the staff member’s judgment using the system as to what constitutes an alarm situation. While this can be defined by the care
setting, there are also some limitations on technologies that prevent an alarm. Equally, electronic care plans remain only as accurate as the inputted data. While technology can clearly improve safety to a huge extent, it will never take away from the need for care from real people. Therefore, it is vital that to ensure maximum safety measures are in place, and technology is implemented alongside excellent staff training with a strong emphasis on staff mentality and how they approach their roles. Get the combination just right and risks will be kept to an absolute minimum for residents, carers, managers and owners alike.
Gail Booker-Tyas
Gail Booker-Tyas is sales and marketing manager for InstaCare Systems, the leading independent nurse call specialist in south-west England. Gail co-founded the company with her father and brother-in-law eight years ago when they identified the need for unbiased and specialist knowledge. Based in Devon, they work with all the leading manufacturers installing and maintaining existing systems and integrating call bell technology with other systems including digital care plans, paging, staff attack and fall detection technology.
TCHE
August 2021 •
www.thecarehomeenvironment.com
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