The SHP wristband – designed to empower patients, and to be comfortable for day-to-day use.

From electronic to emergency access

Having collectively addressed the highest risk points within the bedroom, and reduced restrictive practices for patients, it was then on to discussing the necessary emergency access. DPT and I both know that the stark reality is that barricade situations do occur, and clinical staff need to be able to get into the room as quickly and as safely as possible. Our electronic locks have an emergency override built into the lockset – so even if a patient is holding the door from the inside, or has jammed the lock in some way, this can be overcome from outside the bedroom.

This function of our electronic lock is used in conjunction with our built-in, collapsible anti-barricade doorstop. The purpose of this stop is for the door to be easily opened outward in a barricade situation, and we believe the safest way for that to happen is using a collapsible stop, as it doesn’t require any removal of door parts, which can present a potential weaponisation risk – one less thing for the clinical staff at The Junipers to worry about in an emergency. Once we’d worked together on the life-saving functionality of the doorsets and locksets, we returned our focus to the general environment, and how to ensure that this was a place that enhanced wellbeing and facilitated recovery.

Safety doesn’t have to be institutional

Something we’re extremely passionate about at SHP is ensuring that we not only design for safety, but also for recovery. Just because products are safe and robust, doesn’t mean they need to look as though they should be used in a prison. Patients are there because they need specialist care at a vulnerable time, and should be made to feel comfortable, not institutionalised. We were very fortunate when it came to working on The Junipers with DPT, as the Trust also shared this view – which I touched on when discussing the choice of en-suite. Continuing the tranquil aesthetic, DPT opted for a cool pastel blue for the

26 The corridors include hand-painted artwork from local artists.

bedroom doors, which created an overall therapeutic feeling without being too clinical. It is design features like this that may, on the face of it, seem trivial, but can make a huge difference to someone’s wellbeing and recovery.

It really was a privilege to work with Devon Partnership on The Junipers PICU; a facility truly designed with people in mind. The Trust’s fair and honest feedback before, during, and after completion, allowed us to continually improve and

Sebastian Mann

As Safehinge Primera (SHP) continued to grow its product offering and work with an increasing number of mental healthcare providers in the UK, it brought Sebastian Mann – now the company’s Business Development manager – on board as the specialist door hardware manufacturer’s first dedicated Account manager in early 2017. With a background in healthcare products, and ‘a heartfelt passion for improving people’s lives’, he had ‘the ideal skillset to be on the frontline’.

Since then, he has gone on to build relationships with a wide range of people working in mental health – from architects to estates managers, to experts by lived experience. He has an ability to listen to the challenges being faced by those he speaks to, and to draw on his experience, professionally and personally, to overcome them.


ultimately provide the organisation with products that will enable the clinical staff there to save lives.

References 1 Department of Health (2018). Estates and Facilities alert: Assessment of ligature points. (EFA/2018/005) p2.

2 Care Quality Commission (2017). The state of mental health services 2014 to 2017. [ 20170720_stateofmh_report.pdf].

Clinical staff at The Junipers can also use a single key card to access all doors instead of carrying multiple keys.


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