Healthcare delivery Very few patients were referred to secondary care, or
musculoskeletal services; most were referred to social prescribers and mental health services. Working in this way, using health coaches and other members
of the team – we expect this translates into reduced appointments, referrals and costs.
Dr. Selena Stellman, NHS North West London Personalised Care Team.
reduction in low mobility, self-care problems, pain and discomfort and anxiety and depression. He added: “There was an effective – and cost-effective – improvement in patients’ self- reported quality of life. This type of approach is a new mindset and a new skill set [for healthcare professionals]. “It’s opening the doors to a new workforce and adding an additional capacity to us that we didn’t have before. It is improving patient self-management and quality of life, which is a sustainable way of reducing demand. People are coping better and doing well. They demand less from the system. It’s setting them up to achieve things for themselves.” Richard Couch, service transition manager, Connect Health, discussed chronic pain and
opioid use best practice, beginning with three statements: “Managing pain is very difficult both for the clinician and for the patient. Opioids are not effective for the majority of people with long-term pain. Reducing opioids is quite challenging or very challenging, especially if you’ve been on them for quite a long time.” He outlined Tim Williams’
STOPIT.DOIT
coaching model, considering the perspectives of two people – a clinician thinking about reducing opioids, and a patient talking about their pain and opioid use. Explaining how each letter in the model
NPAG 4CvAdJan21_Hres.qxp_Layout 1 14/12/2020 11:25 Page 1
relates to an action: S for signs, T for tell, O for outcome, P for prevent, I for ideas and T for time, Richard said: “We know that if you put a date in the diary, it’s much more likely to happen
– we set ourselves up for success. So, there’s no time like the present, to reduce opioid use, get better outcomes, have a positive impact on the wider community and to consider coaching conversations.” The panel event was organised by Connect Health, one of the largest, independent providers of integrated community musculoskeletal and pain services in the UK serving over 375,000 NHS patients each year.
CSJ
*Watch the webinar at: https://www.
connecthealth.co.uk/connect-health- change/1-march/ **Read the session Q&A at: https://www.
connecthealth.co.uk/blog/health-coaching-q- a-summary/
Rendering Controlled Drugs Irretrievable for Use
Clinical Engineering
Conference Wolverhampton Racecourse Gorsebrook Rd, Wolverhampton WV6 0PE.
12th September 2023
E:
info@npag.eastamb.nhs.uk W:
www.npag.org.uk
National Performance Advisory Group East of England Ambulance Service NHS Trust Orchards, Broomfield, Chelmsford, Essex CM1 7WS
Follow us @NPAGUK
SaferDenature™ Controlled Drug denaturing kits will render unused, waste or expired medicines irretrievable prior to disposal via pharmaceutical waste streams in line with current legislation*.
■ Suitable for use with tablets, capsules, liquids, aerosols or patches
■ The water soluble sachet contains the formula granules to guard against accidental spillage and user contamination
■ Available in volumes from 250ml to 20L to suit different working environments
*The misuse of Drugs Regulations 2001
Tel: 023 8048 3000 Web:
www.alphalabs.co.uk/safer-denature or
my.supplychain.nhs.uk/catalogue August 2023 I
www.clinicalservicesjournal.com 47
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