ADVERTISING FEATURE / COVER STORY
Healthcare Water Safety. Connected
Launched at Healthcare Estates 2026, T-safe’s FilterHub is helping to close the gaps between microbiological sampling, laboratory results, corrective actions, and filter management. Managing Director Stephen McCreanor discusses the challenges of fragmented information and disconnected processes, and why a more coordinated approach is needed to turn microbiological findings into action.
Where FilterHub began FilterHub started with a practical problem: managing large numbers of point-of-use filters across busy hospital estates. Keeping track of filter locations, installations, replacement schedules, and associated records can become a considerable administrative task. But as T-safe explored the wider water safety process, it became clear that filter management was only one part of the challenge. What struck us was how disconnected so much of the information was. You could have sampling schedules in one system, laboratory results arriving by email, and corrective actions being managed somewhere else or by someone else entirely. All of that information is related, but it is not necessarily being brought together to help people make decisions. Developed in partnership with Pocket Data, FilterHub brings these previously disconnected elements together, providing a more coordinated approach to healthcare water safety management.
The challenge with sampling Unlike routine planned maintenance, microbiological sampling is a dynamic, risk-based activity. Programmes need to reflect changing clinical environments, patient vulnerabilities, water-system conditions, and previous microbiological findings. In practice, the information needed to manage those
programmes can be scattered across laboratory reports, spreadsheets, and separate management systems. Results may require manual transcription, while inconsistent identification of sample points can make it difficult to recognise recurring contamination or establish meaningful trends. There is understandably a lot of attention given to sampling schedules and making sure samples are collected. But what happens when the laboratory reports a positive result? Who sees it? How quickly is it reviewed? Who decides what happens next? And how do we know the intervention has actually worked?
From results to action FilterHub enables teams to plan sampling programmes, maintain consistent records of individual outlets, and review laboratory findings alongside previous results. When a laboratory result exceeds a predefined threshold, FilterHub automatically initiates a corrective action workflow, assigning actions to designated personnel and tracking their progress through to completion. The result can be reviewed against the outlet’s sampling history,
with interventions and subsequent re-sampling recorded against the same location. This helps address a common weakness in water safety management: information moving between laboratories, Estates departments, contractors, IPC specialists, and Water Safety Groups without clear ownership or visibility of outstanding actions.
A digital record of an unresolved risk is still an unresolved risk. The question is not simply whether we have received a result. It is whether the right people have assessed it, determined the response and ensured action has been taken.
Beyond collecting data FilterHub now has a broader purpose: helping healthcare organisations make better use of the information they already collect, bringing sampling results, historical trends, and corrective actions together so that emerging risks are easier to recognise and outstanding interventions harder to overlook. The real measure of success is not how much information a system can capture, but whether it helps people make better decisions and follow them through. Identifying a problem is only the starting point. What
matters is how quickly the information reaches the right people, whether the appropriate action is taken, and how we know the issue has been resolved. That is what we wanted FilterHub to address.
November 2026 | Volume 80 | Issue 10
Harnessing the AI boom for
NHS Net Zero see page 31
Hospital 2.0: getting
governance right see page 53
Resilient power
strategy see page 59
Tel: +44 (0) 300 124 6050 Email:
sales.uk@
t-safe.com Web:
t-safe.com
November 2026 Health Estate Journal 7
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