WASTE DISPOSAL SYSTEMS
Wendy Andrews
The Incomaster is designed specifically to dispose of adult nappies and incontinence pads.
otherwise end up in landfill sites. Not only does this minimise the environmental footprint, but it also helps manage the growing problem of electromechanical waste, which often contains materials that can harm the environment.
Helping those with constrained budgets Economically, this service exchange proposition opens up access to high- quality waste disposal solutions for healthcare facilities with constrained budgets. By offering refurbished machines at a more affordable price, Haigh ensures that all facilities, regardless of their financial capacity, can benefit from top-notch, sustainable waste management solutions. One of the more nuanced benefits of this proposition lies in fostering an increased sense of ownership and responsibility towards environmental sustainability. It provides an opportunity for healthcare sites to actively contribute to the circular economy, demonstrating their commitment to sustainability.
Building on customer trust Furthermore, this proposition not only extends the lifecycle of Haigh’s products, but also amplifies the customer trust in
62 Health Estate Journal June 2023
the brand. The 12-month manufacturer warranty assures customers that despite being refurbished, these machines meet Haigh’s stringent quality standards, which have been the cornerstone of the company’s success. Through our service exchange
proposition, Haigh is not simply creating a positive environmental impact, but is also setting an example for the industry. By redefining the lifecycle of our products, Haigh underscores the idea that sustainability is not a destination but an ongoing journey – a journey that requires continuous innovation, commitment, and a broad-minded approach towards the concepts of product life and waste. As a testament to the company’s ongoing dedication to environmental sustainability, Haigh’s innovative service exchange proposition stands as a great example of how to adopt and promote circular economy practices. It embodies the saying that what’s good for the environment can also be good for the economy, and sets the bar high for other businesses to emulate.
More than just waste disposal Beyond the direct benefits, Haigh’s bedpan disposers offer additional, harder-
Celebrating a decade with Haigh, Wendy Andrews is – the company says – its ‘invaluable Customer Service lead’. Haigh said: “Heading our customer service relations, Wendy delivers a distinctive service experience that sets Haigh apart from our competitors. Her innovative problem-solving abilities are matched only by her interpersonal skills, making her a customer favourite. Her journey – from her initial steps, to her current leadership role – exemplifies Haigh’s culture of continuous learning and growth. Wendy personifies Haigh’s commitment to exceeding customer expectations, making us as a trusted supplier to our healthcare clients.”
to-quantify, contributions towards Net Zero. These include reducing waste to landfill, and avoiding disposal via the clinical waste route. By designing its products for reliability, long lifespan, and straightforward maintenance, Haigh Engineering has successfully reduced the embodied carbon content of its products. With carbon content and operating costs so intertwined, this approach offers significant financial benefits to customers, and has been instrumental in the global success and growth of our waste disposal product range. With its multiple benefits and the backing of customer approval, Haigh’s Panaway DS bedpan machine offers an efficient, cost-effective, and environmentally-friendly solution to a vital aspect of healthcare. The material and support available to make this change as straightforward as possible have never been so good. As we all aim for a more sustainable future, it is straightforward, achievable improvements across many areas of operation such as this, that chip away, one piece at a time, at the sometimes daunting objective of Net Zero, while improving the working environment for carers and residents alike.
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