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Customer Support ENTEK Expands Customer Support Department


ENTEK is proud to announce it has expanded its customer support department. The company has hired Ms. Darla Bulmer to lead the growing department.


Customer support duties have been handled by ENTEK’s sales, manufacturing and engineering personnel in the past, and that will continue to some degree, according to Linda Campbell, ENTEK’s Vice President of Sales. But the purpose of enlarging the Customer Support Department was three-fold; 1) it will provide customers with even better support from a larger team of dedicated customer service professionals, 2) it will give the salespeople more time to focus on customers, and 3) it will allow ENTEK to expand the support and services offered to its customers.


Darla Bulmer


“ENTEK has been providing its twin-screw extruders to the industry for over 20 years, and our fleet of machines around the world continues to grow,” said Linda Campbell. “Customer support has always been our top priority and the structure of this department is


designed to provide even better service to our valued customers.”


Darla Bulmer comes to ENTEK from General Motors, where she worked the past six years in global service positions. Prior to that she worked for Hewlett-Packard as a Sr. Technical Lead. She has a strong background in leading teams by establishing processes and procedures that proactively support customer needs. Darla will lead ENTEK’s Customer Support Department and report to Linda Campbell in her new position.


In addition to Darla Bulmer, ENTEK’s Customer Support Department includes Matt Ramsdell and Toby Daugherty. Matt is a 24-year ENTEK veteran with a background in electrical and controls engineering who has been leading customer support in recent years. Toby recently joined the Customer Support Department after four years of experience with the assembly group at ENTEK, where he has assisted numerous customers with his mechanical knowledge.


Turnkey Manufacturing Plants


ENTEK provides complete, turnkey engineering support to develop and operate highly efficient plants for a wide variety of processes and materials.Our experienced engineering department can assist with every stage of site selection, plant design, and construction. Our turnkey services include the following, and more: • Project Management Services • Engineering Support • Processing Technology Analysis and Improvement • Plant Operation Audits • Complete Plant-Wide Operations Support from the Ground Up


Over 30 years ago, ENTEK began as a turnkey manufacturing plant in Lebanon, Oregon, producing highly-filled sheet for the automotive battery market. This makes us the only twin-screw manufacturer that started out by being a twin-screw user, giving us a unique perspective on designing and running a plant 24/7/365. We truly understand first-hand how important having a reliable supplier is.


Put our many years of experience to work for you. If you are looking to expand your current factory or build an entirely new plant, give us a call today!


EXTRUSION SOLUTIONS is an ENTEK publication. Visit us at www.entek.com


NOVEMBER 2019 PAGE 3


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