SMARTKARGO: DRIVING THE EVOLUTION OF E-COMMERCE


The rise of e-commerce is reshaping the air cargo industry, demanding faster delivery times, seamless logistics, and scalable solutions. SmartKargo, a 100% cloud-based platform, is emerging as a key enabler in this transformation. By integrating advanced technology with an all-in-one approach, the platform helps both airlines and retailers meet the exceeding demands of global e-commerce.


An All-in-One Logistics Platform


SmartKargo’s unique strength lies in its fully integrated, cloud-native platform that offers unparalleled flexibility. Airlines can seamlessly “turn on” Cargo Core ERP, e-commerce, or cross-border e-commerce capabilities individually, simultaneously, or in any sequence that suits their needs. This one-solution approach eliminates the complexity of traditional systems requiring separate modules, enabling immediate access to features like CRM, tracking, airway bill management, and e-commerce integration—all without additional add-ons or implementations. Because of their flexibility, airlines and logistics companies can activate or deactivate features based on their operational needs. This streamlined approach drastically reduces implementation times. While competitors may take years to roll out new systems, SmartKargo has launched clients in as little as 28 days, enabling rapid scalability and adaptability.


Scalability and Speed


SmartKargo’s ability to handle high transaction volumes is another differentiator that sets them apart in the realm of e-commerce. The platform can process in excess of 200 bookings per minute. This scalability supports a wide spectrum of clients, from small airlines processing thousands of transactions per month to major players handling millions. The platform currently supports major retail brands such as Amazon in Brazil, Saks Fifth Avenue, Foot Locker, and FIGS. These companies rely on SmartKargo to ensure timely deliveries, even during high-demand periods, while providing cost-efficient solutions comparable to ground-shipping rates.


E-Commerce Integration SmartKargo’s e-commerce solution is designed to meet the specific needs of e-commerce logistics, which often require more complex operations than traditional air cargo. The system integrates first-mile pickup, air cargo transportation, and last-mile delivery into a seamless workflow. This capability allows retailers to offer two-day delivery at competitive prices, positioning them to better compete with global e-commerce giants. In markets like Brazil, where airway bills must integrate with government systems for tax declaration, SmartKargo’s platform processes these transactions in seconds, highlighting its technological sophistication. Its ability to handle complex, multi-leg logistics makes it ideal cross-border e-commerce operations.


Enhancing Airline Capabilities


For airlines, the platform opens new revenue opportunities beyond traditional freight services. By providing the technology needed to manage door-to-door logistics, the platform enables airlines to expand into fulfillment. This shift allows carriers to


transition from commodity-based pricing to higher-margin e-commerce services. Currently, SmartKargo supports operations for a number of airlines including Azul Airlines and Delta Cargo to scale their e-commerce capabilities. The platform’s flexibility and reliability have proven critical for airlines looking to throw their hat into the e-commerce market and generate new revenue.


Built for the Future


SmartKargo’s cloud-based architecture offers additional benefits in cybersecurity and reliability. The platform uses geographically dispersed data centers to ensure uninterrupted service. SmartKargo has consistently prioritized robust cybersecurity measures, achieving an exemplary track record. This accomplishment underscores its commitment to maintaining the highest standards of data protection in the digital-first logistics landscape. Additionally, the platform leverages AI and machine learning for operational efficiency. From real-time quality control in last-mile delivery to customer engagement tools, SmartKargo integrates cutting-edge technology to improve service quality and streamline operations.


Positioned for Growth


As e-commerce continues to drive growth in air cargo—accounting for an estimated 30–40% of shipments—platforms like SmartKargo are playing a pivotal role in adapting the industry to meet new demands. By combining scalability, speed, and integration, SmartKargo is helping airlines and retailers navigate this transformation, offering the tools needed to stay competitive in a rapidly evolving market.


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