STANDARDS IN ACTION: WHEN SPECIALISED CARGO BECOMES DAILY BUSINESS


As air cargo becomes increasingly specialised, complexity is no longer the exception. Live animals, temperature-sensitive pharmaceuticals, perishables and regulated dangerous goods are moving through global gateways in growing volumes. The real test lies in execution: how different cargo types are handled consistently, how exceptions are managed in real time, and how risks are controlled.


At PACTL, specialised cargo is not treated as a separate category, but as an integrated part of daily operations. Dedicated facilities, structured procedures and trained professionals operate under a clear philosophy: Customer First, Safety Always, Quality Guaranteed.


Live Animals: Care with Control


Live animal transportation demands both operational discipline and welfare responsibility. PACTL operates dedicated live animal facilities, including a specialised animal warehouse and a pet lounge designed to provide a stable, temperature-controlled environment during transit.


Handling procedures are aligned with IATA CEIV Live Animals standards. Whether transporting racehorses, companion animals or other sensitive species, each movement is managed with safety and care.


Temperature- and Time-Sensitive Cargo: Precision in Motion For perishables and pharmaceuticals, time and temperature define cargo integrity. PACTL applies priority handling mechanisms and clearly defined service standards, including a breakdown target within three hours.


Temperature-controlled solutions ranging from -18°C to +25°C support diverse product requirements, while dedicated storage areas and monitoring procedures safeguard quality throughout the handling process. These services operate within CEIV Pharma and CEIV Fresh-certified frameworks, reinforcing standardisation and continuous improvement.


PACTL’s dedicated Cool Center, supporting temperature-controlled cargo with high-standard cold chain infrastructure


Designed for comfort — PACTL’s Pet Lounge provides a calm and secure environment for the furry travelers


Dangerous Goods: Safety by Design


Dangerous goods handling requires both technical expertise and disciplined infrastructure. PACTL’s dedicated DG warehouse enables compliant segregation and storage across multiple classes, including lithium battery shipments.


As the first cargo terminal to introduce DG auto-check system, PACTL enhances both compliance and operational efficiency. Structured training and certified personnel ensure that safety is embedded in routine practice — not treated as an afterthought.


A Unified Framework for Complex Cargo As a neutral terminal, PACTL operates within an integrated CEIV-aligned system, and has obtained full CEIV certification across Live Animals, Pharma, Fresh and Dangerous Goods.


“Specialised cargo requires more than facilities — it requires a system built for precision,” said Carsten Hernig, Deputy General Manager of PACTL. “Our focus is to ensure that every process, every team and every decision aligns with one objective: delivering safe, reliable and standards-driven handling for our customers.”


As global supply chains grow more complex, dependable specialised handling becomes a strategic advantage. For those navigating increasingly specialised cargo flows through Shanghai, PACTL stands ready to deliver control, care and consistency — every step of the way.


To learn more about PACTL’s ground handling solutions, please visit: http://www.pactl.com


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