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renewed interest in digital distribution. However, we expect some publishing clients who rely on events formuch of their revenue to be adversely affected.


9. Resilience: YUDU has a broad base of customers and no major customer concentration. We therefore do not anticipate an exceptional financial strain on the business, but we have plans in place should events escalate significantly.


10.Dependencies: Our supply chain relies on particular technology service providers the most important being: Amazon Web Services,Microsoft, Slack, Apple, Google (Android) and Twilio. We don’t believe these services will be significantly interrupted.


11.Lack of availability of staff is the most substantial risk. Wehave mitigated this risk by invokingWFH at an early stage and are ensuring our teamhave all the support they need should they contract the virus. Our staff have a broad knowledge base which means our support services can be handled by multiplemembers of our team.


12.Security and cyber hygiene:Working fromhome can increase cyber risks. All staff have been trained in cyber hygiene practices and we will respect and implement all aspects of our ISO27001 Cyber Essentials Certification.


Please contact me or one of my colleagues if you have any concerns and we will address your issues immediately. Weare determined to play our role in defeating this threat and are glad to see Sentinel being used effectively by many different organisations.


We hope your staff and business are not suffering unduly. We stand ready to help throughout this unprecedented emergency.


Richard Stephenson 16thMarch 2020


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