“Cleaning staff in this home are held in high regard as they are our


front line of protection for infection control.”


TRIED AND TESTED This is what Susan Chisholm, Manager at Saltgreen Residential Care Home, had to say about the service from Robert Scott:


Cleaning of the home had previously included the use of traditional mops and cloths, and due to infection control policy a clean mop and fresh water had to be used in every room to avoid cross-contamination. As a business this had a detrimental effect, meaning that our water consumption increased to approximately 300,000 litres per year to clean a 35-bed unit; utility costs increased due to charges for water in and water out; chemical costs increased and time to clean increased as staff had to trail back to change water with the access getting further away aſter each room.


One of the claims of the microfibre mop cleaning system was that I would see a reduction in time spent carrying out tasks with this new system. This can be quantified in real terms as, so far, I have seen a 25% reduction in staff time spent doing the same tasks with microfibre, compared to using the old system.


Not only has this improved staff morale greatly, which impacts positively on productivity, but the home is visibly cleaner and we are using fewer chemicals, which reduces


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costs further. Another benefit is that areas where we store chemicals and cleaning equipment are far tidier and more organised with the new system.


Infection Control Audits are having better outcomes with most areas’ results sitting at medium to high. Significantly, during a winter period where we are at high risk of infection outbreaks, we have had none and this includes having two service users with Norovirus symptoms and no spread.


One of the most positive outcomes for me as a manager is that the staff group feel listened to and valued as they reported the difficulties they were having with the previous mopping system and their high workload, which was causing stress. Cleaning staff in this home are held in high regard as they are our front line of protection for infection control. At a recent cleaners’ meeting the new mopping system was a discussion point and all staff spoke very highly of the Rokleen system. They were so enthusiastic in fact, they wanted to invite the Robert Scott team to a meeting to give their positive feedback directly.


The support team have also benefited from the new system when they have had cause to use it, making their role more efficient when cleaning up aſter the care tasks they perform, such as bathing and personal care.


CLEANING & INFECTION SUPPLEMENT | 17


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