COMMERCIAL LAUNDRY


The cost-effective approach


Efficiency and thrift are simple concepts, but their focused application will yield huge benefits for laundries in 2025 and beyond says Paul Hamilton, Technical Director at Regenex.


Times are hard for the hospitality and laundry sectors with the rising cost of absolutely everything from utilities to staffing and stock to fuel. The price of essentials sometimes creeps, and at other times rockets. It may level off, but it doesn’t go down.


On top of that, there is the increasing difficulty of just throwing anything away, with the forthcoming ‘polluter pays principle’ of Extended Producer Responsibility (EPR).


This will place the whole cost of managing textile waste onto one operator in the supply chain – usually the importer, or the brand, or in this case the company that buys and holds the linen stock. In other words, a major additional expense at a time when finances are already stretched.


Our tough trading climate begs the question, what can we do to help ourselves? The answer, as ever, is tighten up on operations. Don’t waste anything. I have two key ideas to think about. The first focuses on staff, the second on resources.


Staffing makes up 40% of a laundry’s costs, so why are we wasting time processing ‘bad’ linen?


At Regenex, we work across Ireland and the UK, and we regularly see smart laundry businesses with systems and processes clogged up with substandard linen.


The UK Textile Services Association’s cost index, produced once a quarter, is always a yardstick for the sector’s fortunes and a notable figure in the latest round is the huge increase in labour costs.


These have risen by 28.4% over the last three years, due to factors including necessary wage increases, and continue to make up the single biggest operating cost for any


18 | TOMOROMORROW'S C S CLEANIING RE NG I IRELAND contract laundry group at 40% of expenditure.


People are every laundry’s greatest asset, and we want to pay them as well as we can. We can all agree that humans are precious. So why are so many laundries frittering staff time on linen that will not reach client standards?


Continued processing of non-conformance linen, to be ultimately discarded, carries a significant cost – especially when the expense of transporting sub-standard pieces, and further staff time among housekeepers tasked with sorting and rejecting them, is factored in.


Yet we can see how this happens – wasteful practice is easy to overlook. A couple of towels here and there won’t make a huge difference, but let’s not forget the TSA’s own figures that 55% of hospitality linen is discarded before it is six months old. So, unsuitable stock is clogging up laundry systems – causing an additional drain on fuel, water, energy and chemicals – at a time when the sector, and indeed the planet, can ill afford it.


Yet who can blame management for trying to keep linen out of the bin, in the hope of inhouse rescue and revival, when the cost of textiles – 15% of a CLG’s outlay – has gone up 4.94% in the past 12 months?


Savvy operators have hit upon an answer to this. More and more are carefully isolating marked or greying linen and sending it to Regenex. ‘Bad’ linen is only bad until we make it good again, using methods that ‘kill or cure’ is no match for.


Regenex applies colour chemistry to lift the heaviest of stains – be they food, fake tan, rust, mould or anything else – before inspecting each batch, repurposing anything we cannot clean and returning only 100% serviceable items.


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