their premium quality floor is fitted in accordance with the manufacturer’s full guidelines, and with the attention to detail and finishing that the floor’s quality demands.
CUSTOMER CONFIDENCE
BOOSTS BUSINESS In research conducted by the Academy for Excellence in Flooring, Quick-Step Master Installers revealed that trust, confidence and peace of mind are some of the biggest benefits for their business.
As the only manufacturer-endorsed installation qualification in the industry, the Quick-Step Master Installer scheme is the only way to access a Quick-Step lifetime warranty on workmanship. This means that badge holders are the only installers able to promise customers a no-quibble promise on the quality of their work for the lifetime of the floor.
TAILORED FOR TODAY’S
OFFICE SPACES Part of the Pattern carpet tile collection from IVC Commercial, Tailored is a multi-level textured design that echoes the essence of a working pattern defined by self-control.
Modern office environments are now designed to be responsive to different needs and for these projects, Pattern is the ideal carpet tile collection. Its three designs reflect different approaches to working. The routine of those that excel in structured environments, the flexibility of people more suited to hybrid working and the freedom of unrestrained and roaming approach; it’s a collection that echoes the need to embrace all kinds of working personality.
Tailored is one of the three designs in Pattern. With a texture that’s adaptable and dynamic, Tailored is inspired by personalities with the agility to flex between task and collaboration and
x.com/TContractFloors
This confidence-inspiring factor is also considered as one of the best benefits of the scheme by today’s current badge holders. In a recent survey of its Master Installers, the Academy for Excellence in Flooring asked its Quick-Step approved professionals just what difference the badge makes to their business and the responses were resounding: trust, confidence, peace of mind and a lifetime guarantee.
Trust and confidence are hugely important when selecting a trade professional, so it’s no surprise that customers want to use Quick-Step’s recommended Master Installers to fit their new wood, laminate or vinyl floor. It brings them peace of mind that
the ability to embrace freedom in their working patterns, while also staying within the boundaries. The design achieves a balance between organic and manmade structures, it’s semi-linear design conforming to norms while breaking away in random, nature-driven patterns.
IVC Commercial Carpet Tiles has developed a strong neutral palette for the entire Pattern collection and Tailored benefits from the same 16 duo-tone colourways as other designs, Balanced and Unchained. Including taupe, blue and a wide range of greys, it’s a palette rooted in practical and purposeful colours that can be widely used and which complement many different interior finishes.
All Pattern carpet tiles are made with Thrive matter, the world’s first carbon negative yarn. Made with 90% recycled content, it also has the lightest production footprint of any solution-dyed nylon.
www.ivc-commercial.com 09
This confidence also works in favour of the Master Installer, who receives a regular stream of genuine enquiries from customers who appreciate the advantages of using a highly skilled professional. The benefit on business is noticeable and has even helped installers to establish themselves in new areas. Alongside, Master Installers also receive a comprehensive support package, including technical advice.
Lee Thompson, technical and procurement manager at the Academy for Excellence in Flooring, said: “The professionalism of installers is hugely important for consumers as they are often spending considerable amounts on a new floor, so having the right tools available to build confidence shouldn’t be underestimated. The Lifetime warranty is an important part of this toolbox, as are the knowledge and skills gained, but also the way the business relationship is approached. That’s why we make sure every Master Installer is fully supported: an approach that’s professional from start to finish.”
www.quick-step-academy.co.uk
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