FEATURE DATA PROTECTION


Jason Wright, business development specialist for new products at Wagner Meters, explains how a smart new device can protect wood floors and make a difference to your flooring business. Imagine this scenario:


You’ve put your all into installing a high-quality


hardwood floor when, only a few months later, you get a call from the


client – the floor is cupping.


So, you go to your client’s home and investigate. “Have there been any changes in temperature or humidity recently?” you ask. The client doesn’t remember and seems to think you did something wrong during installation. What now?


Wanting to keep your client happy, you agree to replace the cupped boards – at your own considerable expense. But inwardly, you sigh. There go unnecessary resources and labour into a problem you didn’t cause.


But what if you could avoid the mess altogether, saving time and money while empowering your client to care for their hardwood floor?


Wagner Meters’ Floor Sentry allows you to do just that. This small device, inserted into the underside of a wood floor plank, acts as a guard for your client’s floor when you can’t be there. It monitors the temperature and humidity levels of the floor and subfloor, sending alerts to your client’s smartphone as soon as the levels go out of range. This way, you’re putting your client in charge of their floor’s condition.


In this article, we’ll learn more about how Floor Sentry can make a difference in your flooring business. But first, let’s look at moisture problems in residential flooring.


HOW MOISTURE AFFECTS


WOOD FLOORING Moisture isn’t something to take lightly. Whether from leaks, a wet subfloor, or seasonal fluctuations, it can potentially ruin a hardwood floor.


As the floor tries to adjust to the moisture content of its surrounding environment, it will either expand or shrink – which can lead to the floorboards cupping, crowning, or twisting. Sometimes, the problem can be solved with better environmental control. But often, once it has already occurred, the boards may need to be repaired or replaced. That spells more work for you, the installer.


Thankfully, early detection of moisture can prevent these problems altogether. Enter Floor Sentry.


WHY USE FLOOR SENTRY Floor Sentry is all about detecting moisture in wood floors and preventing wood floor damage before it happens.


With this simple little device, you won’t have to worry about your hard work and time going to waste. You’ll equip your customers to protect their hardwood floors for the long term. And as a result, you’ll be less likely to get called for a problem or have to spend time on extensive repairs.


If a problem were to occur, your customer would have a clear record of when conditions changed so you won’t be blamed for their negligence.


All of this will help your business save money and build trustworthiness in the eyes of your customers.


Curious how Floor Sentry works? Let’s get into the details.


HOW TO USE FLOOR SENTRY As a flooring installer, you can make Floor Sentry part of your customer’s installation package. For thorough monitoring, place one device for about every 186m² (2,000 sq ft) and at least one on each level. If the floor has radiant heating zones, place one device in each zone.


Installing Floor Sentry is easy. Simply use a router and the provided template to cut out a small spot on the underside of a floor plank. Adhere the Floor Sentry device inside the routed area, and install the floor plank as normal.


Floor Sentry protects a hardwood floor by constantly monitoring its temperature and relative humidity.


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Then, all that’s left to do is help your client download the Wagner Sentry app on their smartphone and connect it to the Floor Sentry devices. Guide them on setting the time intervals for the measurements and the best alarm thresholds for temperature and relative humidity. This way, they’ll receive alerts when these levels go out of range and could lead to floor damage.


That’s all there is to it. But before we finish, let’s look at some common questions people have about Floor Sentry.


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