Technology embraces every aspect of our lives in some way, and cleaning is no exception: how can it benefit both organisations and their clients?


TECHNOLOGY IN CLEANING


London-based cleaning specialist Principle Cleaning Services, which provides its services to some of the most prestigious brands and famous landmark buildings in the capital, has introduced a number of technological developments into its day-to-day cleaning operations, which supports its on-site teams and creates greater efficiencies for its clients.


Investing in a mobile, cloud–based solution has already proved that investment in technology and innovation is a key differentiator when it comes to ensuring the quality of service provision. This has significant potential application for the wider facilities management community as the system can accommodate all services, not just those in cleaning.


Matt Kuwertz, Sales and Marketing Director of Principle Cleaning Services, said: “One of the key aspects of using technology is the capacity to create real-time reporting. The data we collect ensures clients receive a transparent and accurate report on levels of performance.


18 | CONTRACT CLEANING SUPPLEMENT 2018


“However, incorporating technology hasn’t just transformed back-office operations. One of the most visible parts is for clients to see the scheduling of any periodic cleaning and window cleaning tasks, which demonstrates a greater degree of transparency and ensures they are receiving the service they are paying for.”


Where technology has delivered measurable benefits is in the reduced amount of time spent performing administrative tasks, allowing on-site teams, management and administrative resources to work more effectively and create a greater work-life balance – an ethos the Principle brand is built on.


Matt continued: “Without real-time data it can be challenging to make intelligent business decisions. Our investment in technology allows us to use that data to invest in key areas that ultimately make the greatest difference, and benefit both our staff and our clients.”


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