10 News Forth Team


This team looks after Fife, East Lothian and Midlothian, North, West and South Edinburgh


Lynne Thomson, Jonathon Green, Jayne McGregor, Angela Beveridge, Lisa Cockburn, Sarah Halliday, Emily Hodson, Dale Finlayson, Nicola Elliot


Pentlands Team


This team looks after Central and South West Edinburgh and West Lothian


Philip Rhind, Jenny Cross, Michelle Pinkerton, James Evans, Craig Archibald, Fran Jones, Gemma Berry, Maria Linklater, Megan Gilhooly, Nadia Winnick, Dione Hutchings, Ann Thomson


Get to know your housing officers


OUR housing officers are split into two area teams – the Forth team and the Pentlands team. Each housing officer has a patch


of around 200 homes to manage and more freedom than ever before to make decisions for you at the first point of contact. Our staff are out and about in


your areas in order to build strong relationships with you.


Some of you will have already met your housing officer. If you haven’t and would like to make an appointment, phone us any time on 0800 561 0088 or email enquiries@ dunedincanmore.org.uk


Easy ways to pay rent


Direct Debit Set up a Direct Debit, speak to your Housing Officer or call us on 0800 561 0088.


Pay online Visit DunedinCanmore. org.uk and click ‘Pay at My Dunedin Canmore’


Other ways to pay Phone


Call us free 24 hours a day, seven days a week, on 0800 561 0088 to pay by debit or credit card.


Post office


Pay at the post office with a Dunedin Canmore rent payment card. PayPoint


Pay at any shop that displays the PayPoint sign. By Post


Send a cheque or postal order to: Dunedin Canmore, 8 New Mart Road, Edinburgh, EH14 1RL


Sign up for My Dunedin Canmore You can pay your rent, report a


repair and much more. Register at DunedinCanmore.org.uk


Nicola Elliot Housing Officer


How long have you worked for Dunedin Canmore? I’ve worked at Dunedin Canmore for nearly


two and half years. I started off in our Customer Service Centre and became a housing officer in November 2016. What area do you cover? I cover parts of Craigentinny, Portobello and


Leith.


What do you most like about being a housing officer?


The best part of my job is that no day is the same. I enjoy working closely with my customers and supporting them to make positive changes. What are your hopes for your tenants? My hope for my tenants is that they can live in a community they are proud of.


How long have you worked for Dunedin Canmore? I’ve been a housing officer at Dunedin


Canmore for three years. What area do you cover? I cover Fountainbridge – Murdoch Terrace,


Watson Crescent, Fowler Terrace, Dundee Terrace and Cathay Court. What do you most like about being a housing officer? I like getting positive feedback from customers and knowing I have provided a first class service. What are your hopes for your tenants? My hopes for tenants are a safe and pleasant community to live in and a top rate service from their housing association.


Philip Rhind Housing Officer


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