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Feature


Greater Connectivity


If flexibility is to be achieved properly and consistently, then connectivity is essential. The modern workspace requires a reliable unified communications (UC) platform. This is demonstrated in our research as, on average, industry leaders scored UC platforms 8/10 in terms of their importance. The same rankings are given for Mobile/Wi-Fi connectivity and intelligent Access Control systems. Evidently, the chief concern is keeping teams online, secure and communicating.


While only scoring an average of 5/10 in terms of importance, many of our survey respondents told us they are increasingly using space and occupancy control features, like desk booking ‘hot seat’ systems and company apps. This approach can allow for designers to make more informed decisions when building workspaces, thanks to the data that can be collected. These tools are becoming fundamental to a real estate strategy that places employee health and wellbeing at its centre.


Greater Convergence


It’s easy to treat flexible working practices and connectivity as a cure-all for achieving greater employee health and wellbeing, but it is in fact only the first step for businesses. The next step is making tangible, system-wide changes: converged, smart building solutions encompassing everything from remote work facilitation to managing/maximising office space. These solutions are readily available.


The goal is to create an employee experience that is compelling, in a personal, digital environment of bespoke elements grounded in real-time user data — improving the safety, security and wellbeing of each employee. We get there by providing engaging collaboration spaces on site, but also by upgrading the technology that allows people to connect from anywhere freely. This is a converged approach to infrastructure: technology and flexible operations brought together.


Greater Opportunity


Of course, much of the future remains unclear. What is certain is that we have the know-how, the technology and crucially, the opportunity, to radically remake the workspace. The top priority of workspace design really can be employee health and wellbeing, as operations are streamlined, and benefits are reaped across businesses in every sector. In spite of, and perhaps because of the challenges we’re faced with — now is the moment to take hold of the opportunity ahead.


¹: https://www.lmgiq.com/the-way-forward-report


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