FM Update
Harvest Energy selects Urgent FM platform to underpin UK service station maintenance
Techniche has announced that Harvest Energy has selected its Urgent facilities and asset management platform, to support the company’s UK maintenance operation across almost 90 company owned service stations. Harvest Energy wanted to increase the visibility and control of
all maintenance activity within its network, in order to improve operational efficiency and reduce costs. The Urgent platform will automate repair workflows, offer real-time reporting and enable Harvest Energy to respond to all maintenance requests as quickly as possible. The new system is expected to go live by the end of 2019. “Urgent’s FM software is the acknowledged go-to-product for the
major petrol retail sector, including BP and Shell, so we know we are in good company by choosing this solution,” explained Ian Woodcock, Retail Director, Harvest Energy. “Joining this global fuel retail community gives us tremendous piece of mind. The analytics will help
us understand more clearly what is happening across all maintenance activity and this data can be used to identify best practice, improve processes and reduce operating costs. As we continue to grow our business, we are confident that this system will bring significant advantages and benefits to support our requirements.” The contract also includes Urgent professional services consultancy to configure the new system and provide training. Harvest Energy will also benefit from ongoing, round-the-clock product support. Paul Djuric, head of Techniche EMEA commented: “Harvest Energy
is a significant player in the UK mid-market petrol retail sector and we are pleased to welcome the organisation to our expanding global user community. Our platform is highly suited to Harvest Energy’s complex multi-site requirements and we look forward to working with them in order to drive maximum benefit from the system.”
Double win hails Private Sector Growth for Wates FM
Wates FM is set to significantly grow its presence in the private sector with its appointment to deliver two major contracts on behalf of Brooks Macdonald and Harbottle & Lewis LLP. Both set to run for three years, the
new contracts closely follow Wates FM’s appointment to deliver a programme of MEP services at 110 Bishopsgate in London. The new contracts include a package of
M&E facility support for London-based law firm, Harbottle & Lewis LLP, and a FM and compliance services contract across Brooks Macdonald’s nationwide estate. The appointments mark significant growth
for Wates FM’s private sector client portfolio and comes just two months after the Wates Group launched its rebranded FM business. James Gregg, Managing Director of Wates
FM, commented: “The growth and diversity of the new contracts secured by Wates
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FM are a true testament to the breadth of our expertise and our unique approach to developing bespoke solutions that cater to each of our client’s individual needs. “The launch of Wates FM saw us expand
our nationwide capabilities, positioning us as a trusted service provider for both the public and private sectors. This, along with our collaborative approach, will enable us to deliver uncompromising high standards for all of our clients as our business continues to grow.” Wates FM currently manages over 350
commercial properties, delivering services including statutory compliance, cleaning, security, catering, porterage, front-of- house, help desks and computer-aided facilities management (CAFM), as well as mechanical and electrical and building fabric maintenance through a mix of site based and mobile teams.
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