Manager Practice PATIENT SAFETY


MASTERCLASSES PRACTICE managers and GPs can learn how to create a practice culture where patient safety thrives by taking part in an interactive day with MDDUS risk advisers. Workshop sessions will focus on increasing


HALF A MILLION EXTRA


HOURS FOR PATIENTS A PROGRAMME which NHS England claims has freed up more than half a million hours for primary care patients in the last year has been extended for three more years. The Time for Care programme will now be rolled out across the country after success


in pilot sites, with the aim of being extended to three quarters of GP practices by 2022. It involves surgeries adopting new ways of working, such as letting patients book appointments sooner, cutting paperwork and offering faster access to different specialist health professionals. The decision comes after the programme posted its latest results, showing pilot practices


around the country have freed up 205,157 clinical hours and 330,096 administration hours in the past year, which is the equivalent of 1.23 million GP appointments of 10 minutes each. NHS England says the initiative comes on top of a new five-year contract for general


practice across England, which will see extra investment for improved access. An extra 20,000 staff – including clinical pharmacists, physiotherapists, community paramedics, associate physicians and social prescribing link workers – will be employed to help GP practices work together to provide a wider range of care for patients, closer to their homes.


MDDUS RECRUITING


PRACTICE ADVISER MDDUS has an exciting opportunity for a Practice Adviser based within either our Glasgow or London office. The role is ideally suited to an experienced practice manager and involves assisting MDDUS members with a range of medico-legal matters. You will be working as part of a team providing advice via the telephone helpline and handling written cases. The job also involves supporting MDDUS risk, educational, marketing and membership programmes. Applicants will be expected to have knowledge and wide


experience of practice management, NHS complaints procedures, and medico-legal matters including GMC guidance – as well as


excellent written and oral communication skills, objective analysis and problem solving, and an ability to make decisions and manage expectations/demands for assistance. Good call-handling skills are


essential with an ability to handle sensitive and sometimes challenging issues. Request a full role profile and apply at hr@mddus.com


awareness of why, where and how the most common medicolegal actions arise and how to review key strategies to maximise both ‘proactive’ and ‘reactive’ management of risk. The training day is open to both MDDUS members (£135) and non-members (£195) and can be attended in either our London office (29 June) or our Glasgow office (29 August). Go to Training & CPD > Events at www.mddus.com to book your place.


DENTAL MEMBERSHIP


RISES BY A THIRD MDDUS dental membership in England, Wales and Northern Ireland rose by almost a third during 2018, as more dentists put their faith in our “gold standard” indemnity. Total dental membership in England, Wales and Northern Ireland has doubled since 2015, while in England alone there was a 41.5 per cent increase in 2018 compared to the previous year. Market share in Scotland stands at approximately 70 per cent and is now above 20 per cent elsewhere in the UK and growing fast. MDDUS Head of Dental Division Aubrey


Craig believes the sustained growth is built on a firm commitment to quality and an indemnity model that provides comprehensive protection. He said: “MDDUS provides more than indemnity


cover for claims in negligence. We believe what we offer is the gold standard, with personal service from a team of experienced dental and legal advisers providing dentists with lifetime peace of mind. “Alternative commercial insurance


products are becoming more widely available and it is increasingly difficult for dentists to access accurate information about the pros and cons of each product type… MDDUS is a mutual membership organisation. Unlike insurers, we’re not in it for the profit, we have no small print to hide behind.”


FRESH PUSH TO BRING BACK GPs


A NEW campaign designed to persuade hundreds of doctors to return to general practice has been launched by NHS England and HEE. It is hoped that the campaign will encourage more doctors to take part in the Induction and Refresher scheme (I&R), which has so far attracted almost 800 applicants since its launch in March 2015. Of these, 279 have fully completed the programme and re-joined the GP workforce in England. The scheme targets doctors who have taken a break from general practice, whether to retire, raise a family or work abroad or in a


WWW.MDDUS.COM


different profession. It promises to provide “a safe, supported and direct route for qualified GPs to join or return to NHS general practice in England”, offering financial and practical support. Dr Nikita Kanani, NHS England’s acting medical director for primary


care and a south-east London GP, said: “We’re delighted to see how many GPs have returned via the scheme, with more than 50 per cent of the recruitment target already achieved”. The campaign is one of several plans NHS England has in place to boost GP numbers, including increasing trainee numbers.


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