intelligence PROFESSIONAL EXPERTISE
Fire firm goes green with HSBC
Cheltenham-based A&E Fire & Security has secured six-figure funding from HSBC UK to invest in new technology to help the company achieve their environmental goals. Introducing a new Customer Relationship Management (CRM) software has enabled the business to digitise and create an online platform for its services, limiting its use of paper and boosting its green credentials. A&E Fire & Security will also use the funding to transform its employee training programme, moving away from paper manuals to digital-based training in a bid to improve customer service. Lynn de Backer, finance manager
at A&E Fire Equipment, said: “Our motivation as a company is one of
environmental sustainability, and the addition of the CRM software will not only help us to become more environmentally friendly, but has made our processes more streamlined and cost-efficient. We’re delighted with the results so far and our relationship manager at HSBC UK, Michael Barber, has been made the process incredibly smooth.” David Butler, HSBC UK’s area
director for Bristol, Gloucestershire and Wiltshire, said: “We’re pleased to have supported Lynn and the team in paving their way to environmental sustainability. We’re looking forward to continuing to see the business flourish.”
Visit:
www.ae-fire.co.uk
Help with changes to R&D tax claims
Bristol-based ForrestBrown, the UK’s largest specialist R&D tax credit consultancy, has launched a new enquiry support service in response to HMRC’s move to prevent abuse of the Government’s research and development (R&D) tax relief scheme for SMEs. The new support service is
aimed at businesses, accountants or specialist advisers facing an HMRC enquiry having already submitted an R&D tax credit claim. The move comes in response to HMRC taking steps to combat fraudulent claims and make it even clearer what information it expects to receive in support of claims. Talking about the need to introduce this new specialist service, Jenny Tragner, director at R&D tax credit consultancy ForrestBrown and member of HMRC’s R&D consultative committee, commented: “The last six months have
seen a seismic shift in HMRC’s approach to R&D tax credits
30 insight MARCH/APRIL 2019
following reports that it had identified and prevented £300m of fraud linked to a R&D tax credit claim. The Government has also announced that it will be reintroducing the PAYE and NIC cap on the SME payable credit that was abolished in 2012, introduced a new online service and has also provided new software guidance. Given HMRC’s significant efforts to ensure high standards and consistency, businesses and advisers alike may face a claim being challenged where before it was not. We’re therefore ready to engage with businesses who may need our support. “We’ve previously provided
this service to several businesses on an ad hoc basis but wanted to formalise this service to ensure that the incentive achieves its purpose. We understand that anyone facing an HMRC enquiry may feel at risk, and that’s why we are offering our technical expertise to provide peace of mind at a time of stress.”
FINANCE
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