News


Village surgery ‘must improve’


A GOVERNMENT inspector has advised doctors at Yalding Surgery that the practice needs to improve. It follows an inspection of the


Burgess Bank Surgery by the Care Quality Commission (CQC). If found thatwhile practiceswere


good at delivering caring, respon- sive and effective treatment to pa- tients, the surgery’s leadership and safety procedures required im- provement. The practice inBenoverRoad, run


byDrs Fincham, Scott and Patosaari receivedan overall rating of requires improvement. Inspector Professor Steve Field


notedthat thepracticewasunable to demonstrate all appropriate recruit- ment checks had been undertaken prior to employing staff; risks to pa- tients, staff and visitorswere not al- ways assessed and managed in an effective manner; governance arrangements were not always ef- fectively implemented and there were issueswith infection control. As part of the inspection, the care offered to specific groups, such as


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the elderly, was also rated. Twenty one per cent of patients at the sur- gery are aged 65 or over, compared to the national average of 17%. The CQC found thatwhile all pa-


tientswere treatedwithcompassion, kindness, dignity and respect and efforts had beenmade to offermore support topatientswhowere carers, staff needed to improve the service to specific groups, including those with long-term conditions, young families, and poormental health. The surgery has been advised it


must ensure treatment is provided in a safe way and effective systems established to ensure good gover- nance. It has also been advised that areas of infection prevention are ad- dressed, and systems are improved for reporting childhood immunisa- tion rates. DrAlex Scott said: “We are disap-


pointed thatwewere unable to pro- vide the audit trail necessary to demonstrate our actions. We are now working to improve the areas commented on and providing the paper trail required.”


New look at riverside restaurant Kelly Britcher and HayleyWillis outside the Boathouse


THERE’S a new name on the riverbank in Yalding after a £1.3m refur- bishment of The Anchor pub. The pub re-opened as The Boathouse onMay 26 after being closed for


fourmonths for the works to be carried out by owners Shepherd Neame. A newmanagerial teamis in place,with Kelly Britcher generalmanager


and HayleyWillis deputymanager at the pub. Extensive works have been carried out both internally and externally,


including a glass-fronted restaurant offering views of the river. Twenty newmembers of staff have been recruited. Kelly (37), fromRainham, said: “With its stunning riverside location and


stylish newfacilities,we are confident that The Boathousewill prove an ex- tremely popular drinking and dining destination for all ages. “This role offered an opportunity to be part of an exciting project and


work for one of the county’smost long-established family businesses “I have been really impressed by ShepherdNeame’s approach,which is


to offer support but allowmanagers to run their sites individually.” Fresh stone-baked pizzas formthe basis of the newmenu, aswell as pub classics with a contemporary twist, and locally-sourced ingredients.


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