T e fuel testing service off ered by i2 also includes technical support from highly experienced personnel with a number of years in the fuel testing market.
Due to the ever changing market i2 can also help with specialist testing requirements including development of new methods.
CUSTOMER SERVICES
Customer service is always at the forefront of everything we do, from our drivers collecting samples, to deliver- ing high quality analytical data on time and on budget.
At i2, we invest in training our staff to the highest of standards, ensuring that industry knowledge and excellent communication skills are always delivered by our staff . We encourage staff growth and development, providing an atmosphere where people are inspired and motivated.
We have teams of dedicated Accounts Managers and Customer Service Co-ordinators who are always on hand to assist with client enquiries. Our Account Managers ensure the smooth management of client accounts, providing support and guidance. We continually review our processes and services in order to meet our clients’ expectations and industry requirements.
We pride ourselves on our effi cient report turnaround times. Our client commitment means that we aim to report results as early as possible on the due date, if not before. During 2016, our average delivery of results reported on time was 98%, of which 76% were reported by 2pm.
We regularly request comments and suggestions on our services from our clients. T is feedback is very impor- tant to us, as it helps us to improve our services to all our clients.
For further information, please contact Rob Brown, Business Development Manager at i2 Analytical for Fuels & Waste.
r.brown@
i2analytical.com
We perform a full range of chemical analyses using state-of-the-art laboratory techniques on soils, RDF/SRF/Biomass, waters and building and waste materials.
Our services We have purpose built laboratory facilities in the UK and Europe which are complimented by various sample collection hubs around the UK.
• UKAS ISO17025 accredited
• Standard methods of analysis for RDF, SRF and Biomass to British Standards
• Asbestos testing
• Sample collections with our internal courier service
• Electronic data in various formats, AGS and EQUIS
For more information
reception@i2analytical.com
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• Innovative solutions such as our i2 mobile App and
Scheduling Portal • HMRC LOI fines
• Analysis of aggregates and building materials
• Technical support from experienced staff
+44 (0)1923 225404
www.i2analytical.com 7 Woodshots Meadow, Croxley Business Park, Watford, Herts WD18 8YS 21/12/2017 11:15 23
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