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Issue 6 2017 - Freight Business Journal


More US growth for time critical freight firm


Emergency logistics specialist Evolution Time Critical (ETC) has further expanded its North American office since setting up its control centre in Atlanta late last year. It says that demand for premium freight services has


expectations


and it has recruited extra operations and senior business development staff. Managing director, Brad


Brennan said: “We are delighted by the performance of our Atlanta office, which during the first eight months of operation has enjoyed a rapid increase in demand - both from existing North American customers and new partners who have identified the benefits of resolutely


securing expertise. their


supply chains using locally- based


Proactive


recruitment of high quality operations analysts, who are trained to our exacting standards, is vital to sustain the provision of our award-


winning service to a growing marketplace here in North America.” Enlargement in Atlanta is


the third expansion of ETC’s business this year, following establishment of its first US


cargo sales chief


American appoints


American Airlines Cargo has appointed Lisa Oxentine as managing director, global and key accounts – cargo sales. She takes over Roger Samways’ previous position, after his promotion to vice president of the cargo sales division earlier this year, and will be based in the American Airlines Cargo headquarters office in Dallas- Fort Worth. Oxentine joined American


Airlines in 1987 as a frontline customer service agent and has held positions in a number of different departments in the passenger business. Most recently, she led the Customer Recovery team.


location as a response to increasing demand in the country, and introduction of a Critical Projects service. The latter focuses on the movement of large scale resources globally, such as vehicle tooling or the


movement of live production, for a range of manufacturing industries. Brennan added:


“The


opening of ETC’s Atlanta control centre builds on our success as a globally operating business


///USA


with an outstanding reputation, which has been established from our European bases. The location has been selected as our first North American office following a period of careful consideration and analysis of our target market. Further locations are being considered for the future, depending on our sustained rate of business growth and customer base.” Brennan adds that North


American-based manufacturers and suppliers say being able to call upon a trusted emergency logistics partner, with a base in the US and which is familiar with national infrastructure and regional legislation, is vital. “For example, from Atlanta we have already delivered a range of time-sensitive projects using a selection of freight options within the US, across NAFTA, trans-Pacific and trans-Atlantic.” He adds: “We have already


seen an increase in demand for time-sensitive deliveries to and from the US, and within the NAFTA region, driven by factors affecting the industry globally. “Expansion of the Atlanta


control centre builds on over two decades’ experience gained serving global customers from European bases, and this proven safety net offers


reassurance


that enables US customers to proactively streamline processes – they know that if things go wrong, there’s still time to meet deadlines.” ETC devises a range of


options – where possible – on a project-by-project basis. This can include air charter, airfreight, on board couriers or dedicated road. Brennan says: “There are times when only the fastest door-to-door service can sustain fragile supply chain links, and others when we have time to extensively plan complex movements. We believe that there is a bespoke solution to any customer’s problem.” It is also “absolutely vital” that


ETC’s experts are up-to-date with the latest regional customs legislation. Every detail of each project is precisely planned, and lost minutes can also make the difference between success and failure. “Customs delays are an extravagance that we, our customers and their supply chains cannot afford,” Brennan states.


Reaching the places that planes cannot


American Airlines Cargo has expanded its European trucking network based on London Heathrow. The trucking services operate using flight numbers, connecting offline cities and online points with the rest of the airline’s global network. The carrier says that its truck


options link key European cities, with nightly services to and from the Netherlands,


Germany and France. This helps maintain


load factors


while increasing capacity and routing options for customers, with almost 2 million kilos per month being fed to and from the carrier’s flights. “Operating trucking


services from across Europe into London enables us to reach cargo markets that we wouldn’t otherwise be able to serve,” says regional manager,


cargo sales for northern Europe, Andy Cornwell. “It has enabled us to become a major player in a number of markets where we don’t have direct lift. By offering overnight trucks, we now can serve customers in countries like Denmark, Hungary and beyond.” In the last 12 months,


American has increased cargo lift out of Heathrow with the introduction of more freight-


Delta gets green light for cool new box


Delta Cargo has gained approval to carry the Envirotainer RAP e2 active container on domestic and international wide body aircraft. The new unit does not require dry for cooling and also provides significantly more capacity than other models. Delta said the RAP e2 was ideal for shipments requiring strict temperature control between +0°C and +20°C.


friendly aircraft, such as the Boeing 777-300 and Boeing 787.


The UK export airfreight


market has been key for the American team in Europe, enabling them to set record after record for freight shipped on an individual day into and out of LHR.


In the van


Kuehne + Nagel has signed a new multi-year


contract with


Mercedes-Benz Vans to implement a production logistics solution for its new assembly line and production facility in Charleston, South Carolina. Covering materials management as well as just-in- time deliveries for the assembly process, it will be based on a modern logistics centre that will include


vision picking smart


glasses and automated guided vehicles. Services provided will include goods receiving, inventory management and just- in-time picking and sequencing for delivery to the van maker’s assembly line.


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