AAC F A M I L Y & F R I E N D S Electronic


please remember that email is not the place to carry out or respond to a personal attack. If you need to get someone’s attention, opt for making


the text bold, but use it sparingly. Oh, and let’s not forget dreaded text message abbreviations like “u” or “ur” instead of “you” or “your.” I don’t even allow myself to use these in a text let alone an email. Keep paragraphs short. Email is not read in the same way as a print letter, newspaper or novel; it is quickly scanned rather than read in-depth. Make each paragraph just a cou- ple of lines long so the recipient can easily scan the email to get your message. Occasionally, email will need to be more complex. Maybe


you have three very important points you need to get across. If that’s the case, separate each idea into a distinct paragraph, then number them 1, 2 and 3. You can also announce in the beginning, “Please see the following three points…” If you don’t do this and instead blend the three ideas into one long blurb, the recipient may quit reading before the end and only respond to one of your points.


“Tou shalt remember that it is written in stone.”


Commandment 9 Te problem with writing as opposed to communicating


verbally, is that once it’s sent electronically you can’t take it back. How many times have you hit “Send” and said, “Why


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did I do that?” Plus, writing allows the content to be reviewed and analyzed over and over again, as opposed to a statement in a conversation. And don’t write any- thing you don’t want someone else seeing. The potential is there for your message to be shared, either purpose- fully or accidentally.


Tese commandments are not of biblical proportion —


there are not even 10 of them. But they do provide some good guidance for electronic communication. If you want to be a good communicator, it’s best to com- municate with people in the medium they prefer — and through more than one. Also, remember communication is a two-way street. It’s important to make sure you are under- stood by your intended audience. I can’t guarantee you’ll become a master communicator


if you follow these electronic communications command- ments, but your correspondence will be more appreciated by your coworkers, legislators, family and friends. Studies have found that most of us think we are commu- nicating more effectively via email and text than we actually are. Which means we need to adhere to some or all of these commandments to effectively communicate so we won’t be saying, “I know that you think you understand what you thought I said, but I’m not sure you realize what you heard is not what I meant.”


Advertiser Resource Index


AAC Risk Management ...................................................................... 29 AAC Workers’ Compensation Trust .......................................................... 35 DataScout .................................................................. . Inside Front Cover Apprentice Information Systems, Inc. .......................................................... 20 Crews and Associates ........................................................................ 3 Custom Pavement Maintenance and Safety ...................................................... 8 Guardian RFID ............................................................................. 17 Ergon Asphalt & Paving ....................................................................... 4 Financial Intelligence ........................................................................ 13 Nationwide Insurance ....................................................................... 28 Rainwater Holt & Sexton, PA ......................................................... Back Cover Southern Tire Mart ......................................................................... 75 Tax Pro ................................................................................... 10


This publication was made possible with the support of these advertising


partners who have helped to underwrite the cost of


County Lines. They deserve your consideration and


patronage when making your purchasing decisions. For


more information on how to partner with County Lines,


please call Christy L. Smith at (501) 372-7550.


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COUNTY LINES, SPRING 2017


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