SECTION SPONSOR
OPERATIONS & MAINTENANCE
MATERIALS HANDLING EQUIPMENT AND EXCELLENT SERVICE SUPPORT
Sales & Service Manager Andy Tuffnell at the MH Group has over 37 years experience in engineering with the last 23 years in the materials handling industry.
The company delivers excellent materials handling equipment, backed up with excellent service support throughout Hull, Yorkshire and North Lincolnshire.
BESPOKE CUSTOMER NEEDS The company realises that not all businesses are the same; therefore the equipment that they require will often need to be tailored to their individual and often exacting needs.
It doesn’t matter if it’s one forklift truck or a fleet of trucks, we always start by asking the customer what they are looking for because no one knows more about their business than them. Then they identify the best possible equipment for their application.
AFTER SALES SERVICE FOCUS We then support the customer with excellent after sales service focused on their needs, our comprehensive preventative maintenance service programme ensures that the correct level of maintenance is delivered to all equipment whether it is owned by the customer or on rental from ourselves.
Close attention to customer needs, solutions tailored to specific challenges, and dedicated customer support is at the heart of MH Groups business philosophy.
CREATING SOLUTIONS TO CUSTOMERS NEEDS – A CASE STUDY
A well established local seafood processing company recently contacted the MH Group to discuss the renewal of their existing rental forklift truck.
During the company’s site visit they listened to all of their key issues and concerns regarding the specifications of the new forklift truck, and what additional protections they could offer to prevent truck downtime and expensive repairs that they had previously experienced and wanted to address before placing an order for a replacement forklift truck, after identifying the best equipment to meet their needs the company came back to them with a proposal that not only met but exceeded the requirements that they were looking for.
They were already familiar with the quality service support that the MH Group deliver and were more than happy to place an order to supply a new electric powered forklift truck on long term contract rental.
SURE AND STEADY PROGRESS
Ambitious energy sector services company CLS Offshore have invested around £350,000 into new offices at Hull which officially opened at the beginning of February this year.
Humberside site. The investment has come at an ideal time for the company with current client Siemens recently announcing they will be building their offshore wind manufacturing site in Hull. There are also further promising plans for other wind companies to invest in the area with their own wind turbine factories.
EXTENSIVE EXPERIENCE INVESTMENT
The move has already added £2m to the value of one existing contract with an international company and the Great Yarmouth headquartered company intend on tapping into a rich vein of work from its new
CLS already have extensive experience working in the renewable energy industry, including blade installation for the Thanet offshore wind farm. CLS’ Hull site mirrors the Great Yarmouth operations where they operate in the oil, gas, marine and renewable energy industries providing project management, fabrication, Installation, Inspection, maintenance, asset integrity, de-commissioning E&I, offshore hook-ups and personnel services.
Whether businesses are in the food, engineering, manufacturing or warehousing industries or any other sector of business the company always looks at every customer as a unique challenge, that way they strive to offer a bespoke solution based around customers’ individual needs.
The MH Group is looking forward to the arrival of new businesses connected with the developing wind energy industry and the interesting and exciting challenges that they will bring.
MH Group Click to view more info
POTENTIAL BUSINESS OPPORTUNITIES "We've had many messages of welcome along with potential business opportunities, which could be worth around £20m over the next five years, since the opening." said Scott McMillan, Managing Director of CLS Offshore.
"The next stage is from August we hope to progress plans for a fabrication workshop on the quayside and employ up to 75 onshore and offshore personnel, mainly recruited locally. We're happy to be in Hull, delighted by what is has to offer and excited by the prospects ahead."
STEADY EXPANSION
Steady expansion has been the CLS brief over the last two years; 25 new employees have started since the beginning of 2014, boosting the company workforce to more than 180.
CLS Offshore
www.windenergynetwork.co.uk
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HULL & HUMBER SPOTLIGHT ON
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