LettersFROM READERS:


London Bridge: We enjoyed the story in RVT 154 July/August, on page 16, about Lake Havasu, but I


think you will fi nd that the London Bridge reconstructed there is 182 years old, not 2000 years old, as claimed in the story. Although there were previous bridges on the same site in London, the bridge, which


was transported and rebuilt in Lake Havasu, was constructed in 1831. It’s still a great attraction and the story of Lake Havasu’s creation was quite remarkable.


Steve Howell Victoria, BC


Integrity Counts Bigtime! Here is an example of how one company treats its customers. We are the second owners of a 2007 Arctic Fox travel trailer and discovered we


had some dry rot on the interior paneling of the back wall. T is trailer was made by Northwood Manufacturing, in La Grande, Oregon. It so happened we passed through La Grande recently so we made an appointment


with Matt at Northwood. Justin and Matt came and looked at the area in question and pronounced “worst case scenario - $1,500 to repair it”. We said, “Very well, go ahead.” Upon arrival to pick it up, imagine our surprise when they said they found the cause


of the problem and were taking 100% responsibility for the repair with no cost to us! T is trailer is fi ve years out of warranty and we are not the original owners. Northwood


could have lied about the cause and handed us a bill, but they didn’t. We have found such acts of the highest integrity and honesty are rare in today’s business world. Needless to say, when it comes time to trade up to a newer model it shall be a Northwood product we choose. It is not a wonder they have made over 50,000 units. T ank YOU Northwood!


Terry Ezart Surrey, BC


T e Worst Resort: We recently had the worst experience of our lives. I would not recommend this Resort to anyone. We have stayed there numerous times


in the past, but this time was diff erent. We reserved two sites for a weekend for ourselves, and our adult children. When we


got there, the sites were covered in broken bottles and nails from pallet fi res. T e campsite number posts were rotted away or nowhere to be found, so we had to guess which sites were ours. T ere were no fi re-pits, and all the picnic tables were rotted out or destroyed, and the sani-dump was roped off . When we complained about these issues to staff and management of the resort they


said, “So what do you want us to do about it?” T e manager said he was too busy renovating rooms to worry about building picnic


tables for the campsite. We asked if they could at least rake the site of glass and nails as we had our 22-month-


old grandson with us and were afraid of him getting cut. T eir response was they would, if they could fi nd someone to do it. T eir whole attitude was very demeaning to paying customers. T e only reason we


didn’t cause a stir was because of our family being with us. T ey fi nally raked, but didn’t pick up the glass, then delivered a beat-up table from three or four sites away from us. We wrote them a letter of complaint asking for a refund. T e manager ignored our fi rst


email, then said it was against his policy to refund for a bad experience. No wonder this Resort is for sale. We will not camp there ever again unless the new


owners start taking pride in off ering good service. I know Sheila likes to only print the good experiences, but if you want to know the name and location of this Resort, just email me.


Rick Neveaux Courtenay, BC


ricellen59@uniserve.com 8 RVT 156 • NOVEMBER/DECEMBER 2013


Recommendations: In December of 1996 I purchased a 1990 32-ſt Fleetwood Bounder on a 1989 GMC 454 chassis. T e original owner had it from 1990 to 1995, using it as a summer cottage and accumulating 3,000 km. T e second owner (1995-96) had


installed six new Michelin tires and a new Onan generator, bringing the motorhome up to 20,000 km, which is when I purchased it. T e fi rst thing I did was fl ush all of the


fl uids (engine, transmission, diff erential, power


steering, brake and cooling


systems) as well as adding a tachometer and a transmission temperature gauge. In the summer of 1997 I travelled from


Aldergrove BC going through all of the Canadian provinces. I spent three weeks in Newfoundland, returning home through the northern USA, now showing 45,000 km. Aside from doing oil, lube and fi lter at 5,000 km intervals, the motorhome never missed a beat the entire trip. At 73,000 km I had a Banks Exhaust


System and Aurora HT Leads installed. Aſt er that was done, my fuel economy went from between nine and 10 mpg to between 10 and 11 mpg with a noticeable performance and running improvement. At 128,000 km I noticed a slight leak


at the radiator. On closer examination I found corrosion between the radiator tanks and core. I went to Cool-It, the heat transfer specialists in Abbotsford BC and spoke with Steve (owner), Adam and Bill, all very competent staff . I agreed for them to build a new radiator with larger cores, as well as a heater core, water pump, new hoses and belts. I wish I had that done years ago. T e oil


pressure increased at least the thickness of the needle (1/8 in.) while I was driving in the hottest conditions of the Osoyoos BC area. When I shut down aſt er any hot run, the engine compartment was noticeably cooler. As well, the engine cools down much quicker. All of this will most certainly add to the life of the drive train. T e mileage is now 144,000 km and the motorhome is still going strong. Heat is a killer to any engine and drive-


train component. Performing lube, oil and fi lter at 5,000 km intervals, as well as paying careful attention to all your gauges, in most cases will prevent you from having breakdowns on the road. If anyone is interested in a more detailed


confi rmation of service records that have worked well for me, please contact me. Doug Olson


olsondoug31@gmail.com


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