LastLetters:


1. Name, 2. Which border will you cross? 3. When will you likely cross that border? 4. What is your destination? 5. How do people contact you? (Facebook or Email?) We have helped hundreds of travelers over the years become informed and have a


wonderful vacation. You can see Travel Buddies on our website at www.ontheroadin. com. Bill and I were given the “Real Heroes of Mexico” honour. We have been writing and traveling the country for over 25 years and have visited all 31 Mexican States over a dozen times each. We are currently on a 3-month road trip in Mexico (Oaxaca right now) and can be reached on our Mexican cell at 322-294-4979 or email.


Dorothy Bell dot@ontheroadin.com


See Grins RV, Hwy 80, San Martin, CA: We are presently touring central/ Southern California with our 5th wheel. Saturday evening we pulled in to our remote campsite at Cache Creek Regional


Campground, Yolo County near Sacramento. To our dismay, we discovered our slide-out wouldn’t function, blocking access to the refrigerator and pantry. No problem, we have a manual crank. Unfortunately, the crank apparatus appeared to be disconnected. T e campground host suggested we might get help the next day, Sunday, from Camping


World on Hwy 80 in Vacaville. We weren’t really surprised to learn Camping World’s service department doesn’t


operate on Sundays. While pleasant and helpful, the Camping World clerk couldn’t tell us whether or not their service department could even assist us on Monday, saying there was maybe only a 10% chance they would have time and he wasn’t sure they would service or repair a slide-out. Next door to Camping World in Vacaville was a sales department of See Grins RV. A salesman advised us See Grins had a service department in their San Martin store


a few minutes south on Hwy 80. While that service department was also closed on Sundays, we were told a service tech, Dan, would be on site to address any pressing matters. We proceeded south on Hwy 80 to the


Leavesley exit and to See Grins RV on Arroyo Circle. Frankly, given it was Sunday and we


weren’t very hopeful. We found Dan, the service tech,


explained our predicament, and the next thing we knew he had us backed up to his huge shop - a former Wal-Mart. First Dan and his assistant repaired the manual crank - a cotter pin had fallen out. Aſt er some testing Dan determined the power to the slide- out switch had failed. In short order he replaced that power and we were ready for the road and our next campsite. Like those at Camping World, Dan


and See Grins RV could have easily said “Sorry, our service department is closed on Sundays”. Instead, Dan and his assistant chose to jump in and help two otherwise stranded and concerned Canadian travellers. Based on our brief, and very positive


experience, we would happily recommend See Grins RV and their service department. John & Sharon Parrott Richmond, BC


12 RVT 156 • NOVEMBER/DECEMBER 2013


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