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COMPANY PROFILE PROMOTION


comfort zone


Italian spa brand Comfort Zone has earned an international reputation for high-end products that combine scientific results with sustainability, and commercial success with a unique, value-based philosophy. President and CEO Davide Bollati shares his vision


When and how was Comfort Zone created?


My mother and father founded our parent company the Davines Group in Parma in 1983 to research and develop hair and skin- care formulas for private-label brands, and the laboratories they created are still the life force of what we do. I studied pharmacy in Italy and the US before joining the family business, and it became my dream to cre- ate our own brand. In 1992, the same year my parents handed me the reigns to the company, we launched Davines haircare products. But after travelling widely in Europe and Asia, I also saw a gap in the mar- ket for a skincare brand that incorporated the results-oriented approach of the leading French and American product houses into a truly holistic experience that made cus- tomers feel as well as look beautiful. Using this as our foundation, we brought Comfort Zone to the market in 1996.


and the Adlon Spa at the Kempinsky Ber- lin to spas at the Berkeley Hotel in London, the Westin Beijing, the Conrad Tokyo and the Park Hyatt Seoul. However, our clients are not only five-star hotels and destination spas, but also urban day spas and high-end beauty salons, such as Spa Utopia in Can- ada, Ena Salon in London and Soul Space in Florence. We believe the spa experience is not about dimensions – it’s about quality of service and results. When we find partners that share this vision, the potential of Com- fort Zone in their hands is limitless.


President and CEO Davide Bollati


Where do you distribute your products?


We distribute in over 50 countries, and are proud to work with some of the world’s top spas, from the Bellagio Spa in Las Vegas, the Well Spa at Miramonte Resort, California,


How would you sum up the Comfort Zone brand?


I would use just two words: experience and results. Our goal with everything we do is to ensure the guest’s complete satisfaction. Tis means not only making sure that our formulas deliver the most advanced and effective solutions to their specific problems, but also that the space, serv- ice and sensory experience are as pleasant and memo- rable as they can be. For the spa operators that we work with, we promise constant improvement and innova- tion, while also making sure they have everything they need to grow their business successfully.


What does that include?


Comfort Zone supplies some of the world’s top spas such as the Bellagio Spa in Las Vegas 48 Read Spa Business online spabusiness.com / digital


As well as supplying prod- ucts and treatments for our clients, we provide them with tailored train- ing solutions covering our in-depth consultation process, our products, our signature rituals and retail sales. If needed, we can also provide design solutions,


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