Focus On Products


Editorial Focus - Communications


By early 2008, we realized we needed to improve our scheduling methods and find a solution. The first step was to focus in on our priorities and the goals we were trying to achieve. Having a single, real‐time, always accurate schedule was of utmost importance to us. We wanted to be sure that administrators and members alike were looking at the same sched‐


24 EMS PRO Magazine


ule at all times.


We also wanted a system that would tell us when someone signed up for an open shift and wouldn’t allow people to change their availabil‐ ity after a certain date. Like many ser‐ vices, we assign open shifts on a “first come, first serve” basis. The ability to do something like this would prevent ever having the “I swear I put my avail‐


ability in the box two weeks ago…” conversation.


We also knew that we needed some‐ thing that would allow us to be com‐ pletely digital and paperless, especially when it came to part‐time availability and leave requests. We grew weary of having to keep folders of submissions from members with their availability and requests for time off – many of which


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