IHRSAWelcomeLetter:
“IF YOU HAVE TIME TO LEAN, YOU HAVE TIME TO CLEAN.” This clever
slogan from Red Lerrile, a club owner and operator in Lafayette, LA, rings true
and reinforces the message that maintaining cleanliness is a constant process
and not something to be “swept under the rug.”
Keeping a facility clean is undoubtedly a never-ending challenge for a club. In
2007, the typical IHRSA club indicated that they had more than 130,000 club
visits, or about 350-plus visits per day. Imagine having 350-plus people touch-
ing your desk or using your shower every day: dirt and grime are bound to ap-
pear and might even build up if not cleaned properly.
It is imperative for a club not to become complacent with its cleaning and
maintenance routines and put an emphasis on awareness of keeping the club
clean all day and all year long. The research that follows indicates that club
cleanliness is not only expected by members, but can also be rewarding to the
club in terms of an increase in member retention, member usage and number
of non-dues services and programs that are purchased.
Joe Moore
President & CEO
International Health, Racquet & Sportsclub Association
IHRSA’s Guide to Health Club Cleanliness is published by the International Health, Racquet & Sportsclub Association (IHRSA). IHRSA is a nonprofit trade organization, serving
the commercial club industry. At IHRSA, Melissa Rodriguez and Katie Rollauer conducted the online surveys and wrote the report. To order copies of this report or other
IHRSA publications, contact: International Health, Racquet & Sportsclub Association, Seaport Center, 70 Fargo Street, Boston, MA 02210. Please direct purchasing inquiries to
Phoebe Anderson at (800) 228-4772.
October 2008
Copyright 2008 International Health, Racquet & Sportsclub Association, which is solely responsible for this report’s content. All rights reserved. No part of this report may be
reprinted, reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, or otherwise—without the express written consent of IHRSA.
2 2008 IHRSA’s Guide to Health Club Cleanliness
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